Deciding which hospital is best for you or your family requires having reliable information so you can make informed choices. Where you go for medical care does matter.
At Memorial Hermann, we believe that the more information you have about the care we provide, the more prepared you are to choose with confidence. Because we are committed to delivering the best possible clinical care to our patients, we benchmark and measure our performance against other hospitals across the country. We rigorously measure quality and patient safety in our drive to deliver exceptional patient outcomes.
Memorial Hermann has been recognized as a national and regional leader in quality care. We have taken major steps to build a system of care that ensures timely, accurate, safe and effective treatments. Our 21,000 employees and our 5,500 affiliated medical staff physicians strive to create a high-reliability culture that fosters and supports patient safety as a core value.
We invite you to learn more about quality and patient safety at Memorial Hermann.
RECOGNITION AND QUALITY AWARDS
At Memorial Hermann, we are proud of our role as a national leader in quality and patient safety. In 2009, we received the National Quality Healthcare Award from the National Quality Forum (NQF). The NQF is a unique, multi-stakeholder organization that is dedicated to improving the quality of American healthcare by setting national priorities and goals for performance improvement.
Additionally, Memorial Hermann received the National Health System Patient Safety Leadership Award. Based on quantitative safety results, this award recognizes health systems that place the highest value on patient safety. Our relentless focus on continuous improvement continues to lead to other awards and recognition. We'd like to share some of those with you now.
Eisenberg Patient Safety Award
Memorial Hermann was awarded the 2012 Eisenberg Patient Safety Award. Presented by the National Quality Forum (NQF) and The Joint Commission, the award recognizes us as a leader in delivering safe, effective healthcare with a patient-centered focus. Memorial Hermann is the first health system in Texas to earn this distinction. We salute our employees and affiliated physicians who have made this achievement possible through their attention to high-reliability behaviors, evidence-based care and harm prevention. We are proud of the impact our patient safety and quality successes are having on raising the standard of care across our system and across the nation.
Memorial Hermann Named One of the Nation's Top 5 Large Health Systems
Memorial Hermann was named one of the Top 5 Large Health Systems in the nation according to the 15 Top Health Systems study by Truven Health (formerly Thomson Reuters), a leading provider of information and solutions to improve the cost and quality of healthcare. Memorial Hermann was the only hospital system in Houston and one of only two in Texas named among the nation’s top 15 health systems. The prominent award is based on criteria such as clinical outcomes, patient safety, patient satisfaction and operational efficiency. Researchers from the Truven Health 100 Top Hospitals® program analyzed the clinical quality and efficiency of more than 300 health systems to identify the top 15. (January 2012)
Four Memorial Hermann Hospitals Among America's 50 Best Hospitals by HealthGrades®
Four Memorial Hermann hospitals were listed among America’s 50 Best Hospitals by HealthGrades, the leading independent healthcare ratings company. They are ranked among the top 1 percent in the nation. They include Memorial Hermann Southwest Hospital, Memorial Hermann Southeast Hospital, Memorial Hermann Northwest Hospital and Memorial Hermann The Woodlands Hospital. They are the only Houston-area institutions to achieve this distinction. It places Memorial Hermann among the top 1 percent in the United States, with overall clinical excellence for 6 consecutive years.
Six Memorial Hermann Hospitals Among America's 100 Top Hospitals® by Thomson Reuters
Six Memorial Hermann hospitals were listed among the nation’s 100 Top Hospitals by Thomson Reuters and are the only ones in the Houston area to earn this recognition. Collectively, Memorial Hermann Southwest, Memorial Hermann Southeast, Memorial Hermann Northwest and Memorial Hermann The Woodlands were awarded in the teaching hospitals category. For the second year in a row, Memorial Hermann Katy Hospital was recognized in the medium community hospitals category. And Memorial Hermann Sugar Land Hospitalwas awarded in the small community hospitals category.
TIRR Memorial Hermann Ranked Among Nation's Top 3 Rehabilitation Hospitals in 2012 survey
TIRR Memorial Hermann was recognized today as one of the nation's top rehabilitation hospitals - climbing to number 3 in the country - in the annual U.S. News & World Report's "America's Best Hospitals" rankings.TIRR Memorial Hermann continues its rise as one of the nation's best rehabilitation hospitals moving up from number four in last year's rankings. The 2012 rankings mark the 23rd consecutive year that TIRR has stood among the top five rehabilitation hospitals across the country
Midas+ Platinum Quality Award
Memorial Hermann Memorial City Medical Center received the Midas+ Platinum Quality Award for excellence in clinical outcomes.
Memorial Hermann Memorial City Medical Center received recognition for excellence in heart attack care/reducing readmissions from the Commonwealth Fund
Franklin Award of Distinction
Memorial Hermann Care Management received the Franklin Award of Distinction, recognizing standardized approach to Systemwide care management, granted by The Joint Commission and the American Care Management Association.
Primary Stroke Center
Memorial Hermann –Texas Medical Center, Memorial Hermann Memorial City, Memorial Hermann Southwest, Memorial Hermann The Woodlands and Memorial Hermann Katy Hospital received the Gold Seal of Approval from The Joint Commission as Primary Stroke Centers.
Community Hospital Cancer Program
The American College of Surgeons Commission on Cancer granted three-year approval with commendation to the Community Hospital Cancer Programs at Memorial Hermann Memorial City, Memorial Hermann Northwest and Memorial Hermann Southeast. This distinction is held by seven Memorial Hermann Cancer Centers, including the above facilities plus Memorial Hermann Northeast, Memorial Hermann Southwest, Memorial Hermann-TMC and Memorial Hermann The Woodlands. It is achieved by only 25 percent of cancer centers nationwide.
Chest Pain Center with Percutaneous Coronary Intervention (PCI)
Memorial Hermann Northwest received full accreditation as a Chest Pain Center with Percutaneous Coronary Intervention (PCI) from the Society of Chest Pain Centers. This is granted to hospitals that closely follow the American College of Cardiology and American Heart Association’s recommendations to improve and save lives.
Quality Respiratory Care Recognition
Quality Respiratory Care Recognition from the Association of Respiratory Care was awarded to TIRR Memorial Hermann and Memorial Hermann-TMC.
Breast Imaging Centers of Excellence
Memorial Hermann Katy Hospital and Memorial Hermann Northwest Hospital were designated as Breast Imaging Centers of Excellence by the American College of Radiology, identifies premier providers of comprehensive breast imaging services.
The American Nurses Credentialing Center (ANCC) granted Magnet® recognition for excellence in nursing to Memorial Hermann Memorial City Medical Center and Memorial Hermann The Woodlands Hospital. Only 6.2% of U.S. healthcare organizations have achieved this honor.
Pathways to Excellence
Pathways to Excellence designation has been granted by the American Nurses Credentialing Center to all Memorial Hermann acute care hospitals and TIRR Memorial Hermann rehabilitation hospital. Acute care hospitals with this designation include Memorial Hermann-Texas Medical Center, Memorial Hermann Memorial City, Memorial Hermann The Woodlands, Memorial Hermann Sugar Land, Memorial Hermann Northwest, Memorial Hermann Southeast, Memorial Hermann Katy, and Memorial Hermann Northeast.
American Heart Association
Memorial Hermann Southwest and Memorial Hermann The Woodlands earned recognition for success in improving care for heart disease and stroke patients using the American Heart Association’s “Get with the Guidelines” program as Gold and Gold Plus facilities, respectively.
Society of Thoracic Surgeons
Memorial Hermann Southwest received a three-star designation in 2010 , the highest possible rating from the Society of Thoracic Surgeons for coronary artery bypass graft (CABG) surgery, joining only 12 percent of U.S. hospitals receiving this rating.
National Association of Alcohol and Drug Abuse
Memorial Hermann Prevention and Recovery Center became the first facility in Texas and the southern U.S. to receive the National Association of Alcohol and Drug Abuse 2010 Organizational Achievement Award, recognizing excellence in addiction treatment programs.
James W. West, M.D. Quality Improvement Award
Memorial Hermann Prevention and Recovery Center received the James W. West, M.D., Quality Improvement Award, named for the medical director emeritus of the Betty Ford Center and long-time advocate for quality in the field of addiction treatment.
MEMORIAL HERMANN HOSPITALS RECEIVE GOLD & SILVER TMF QUALITY IMPROVEMENT AWARDS
Memorial Hermann Northwest, Memorial Hermann Southeast, Memorial Hermann Southwest and Memorial Hermann The Woodlands Hospitals have received the Texas Health Care Quality Improvement Gold Award from TMF® Health Quality Institute, the Medicare Quality Improvement Organization for Texas. TMF established the awards program in partnership with The Texas Hospital Association, Texas Medical Association, Texas Organization of Rural & Community Hospitals and Texas Osteopathic Medical Association. The system's remaining five acute care hospitals received Silver Awards.
Texas Health Care Quality Improvement Awards honor Texas hospitals that are performing quality initiatives aimed at improving outcomes in patient care by recognizing those hospitals that have improved their performance on specific national quality measures.The awards acknowledge hospitals for improving care related to acute myocardial infarction or AMI (heart attack), heart failure, pneumonia and surgical care. These clinical areas have been designated as national health care priorities by the Centers for Medicare & Medicaid Services (CMS) and The Joint Commission, an independent, nonprofit, standards-setting and accrediting body in health care.
Bill Aston Award for Quality
Memorial Hermann received the Texas Hospital Association 2011 Bill Aston Award for Quality. Established in 2010, the THA award recognizes measurable success in improving quality and patient outcomes through the sustained implementation of a national and/or state evidence-based patient care initiative. The recognition comes thanks to the hard work and dedication of employees and affiliated physicians, in a commitment to reduce the incidence of healthcare-associated infections.
Texas Department of State Health Services gave its Five-Star Award for exemplary work in caring for newborns and their families to: Memorial Hermann Katy, Memorial Hermann Southeast, Memorial Hermann Sugar Land and Memorial Hermann The Woodlands.
Memorial Hermann Northeast Hospital was designated a Texas Ten-Step facility by the Texas Hospital Association and the Texas Department of State Health Services, recognizing its exceptional care for mothers and newborns.
Texas Department of State Health Services (TDSHS) designated Memorial Hermann Katy, Memorial Hermann Southwest, Memorial Hermann Memorial City, Memorial Hermann The Woodlands and Memorial Hermann-TMC as primary stroke centers. This designation recognizes the fastest, most appropriate stroke care and is achieved by fewer than 30 Texas facilities.