President & CEO
Memorial Hermann Health System
Charles (Chuck) D. Stokes joined Memorial Hermann Health System in 2008 as Chief Operating Officer (COO). In June 2017, he was named President and CEO of the System.
In his role, Stokes is responsible for leading and overseeing the System’s network of more than 250 hospitals and diagnostic and specialty centers, with more than 26,000 employees and 5,500 affiliated physicians in the Greater Houston area.
Stokes has nearly four decades of leadership experience in healthcare, and throughout his accomplished career has achieved success in service line leadership, quality and patient safety improvement, leadership development, employee engagement, and physician collaboration.
During his tenure with Memorial Hermann, Stokes has worked tirelessly to establish a culture of high reliability, innovation, and transformation throughout the organization. Under his visionary leadership Memorial Hermann has attained unprecedented accolades in patient safety, safe and high-quality care, and operational excellence.
Stokes models servant leadership with an emphasis on coaching and team building while using Malcolm Baldrige criteria as a platform for driving operational excellence. His leadership was most recently instrumental in helping Memorial Hermann Sugar Land Hospital secure the 2016 Malcolm Baldrige National Quality Award—the nation’s highest Presidential honor for performance excellence.
As part of his commitment to developing the next generation of healthcare leaders, Stokes has taught numerous leadership development programs for the American College of Healthcare Executives (ACHE), an organization of more than 48,000 healthcare executives working together to improve care delivery and population health. In 2017, Stokes was named Chairman of the ACHE Board of Governors.
In addition to his service to ACHE, Stokes is on the Houston Holocaust Museum Advisory Board and on the Board of the Children’s Defense Fund. He also serves as an adjunct faculty member at the University of Alabama at Birmingham and is the author of numerous articles on leadership development. In 2017, Stokes was named among the Top 25 COO’s in medicine by Modern Healthcare.
Prior to his role as COO, Stokes served as President of North Mississippi Medical Center, a 650-bed tertiary hospital and a 2006 Malcolm Baldrige National Quality Award recipient. He previously served as COO for three other healthcare systems and as vice president of operations at St. Luke’s Episcopal Hospital/Texas Heart Institute in Houston.
Stokes, who is board certified in Healthcare Management as an ACHE fellow, began his career as a critical care nurse and nurse executive before completing his master’s degree in Hospital and Healthcare Administration from the University of Alabama at Birmingham.
Stokes is married to wife, Judy Liswood Stokes. They have three adult sons, Neil and his wife, Sherry, Josh, and Sidney Joel.