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Office of Communications

Media professionals should direct inquiries to the contacts below:

General Email Contact

Media.Relations@memorialhermann.org

24/7 Media Hotline

(713) 984-6804

Media Policy

  • Memorial Hermann Corporate Communications must approve requests for interviews and photographs with patients, affiliated physicians or employees at all Memorial Hermann facilities before scheduling. 
  • Media are not permitted on Memorial Hermann property without a Memorial Hermann Corporate Communications staff member present.
  • Memorial Hermann Corporate Communications will accompany news media at all times on Memorial Hermann property. 

Memorial Hermann Communications is permitted to release a patient condition if news media provides the patient’s first and last name with correct spelling.

The conditions are:

  • Treated and released
  • Undetermined
  • Good
  • Fair
  • Serious
  • Critical

Memorial Hermann will not release information about patients who:

  • Request no information be released
  • Are involved in domestic violence, rape, sexual abuse, child/elderly abuse, chemical dependency or attempted suicide
  • Are in danger, as determined by law enforcement officials
  • Are under age 18, without a parent or legal guardian’s written consent
  • Are discharged and who have not given written consent