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Coronavirus

Latest Announcements

Memorial Hermann Implements Additional Precautions to Protect Patients, Workforce and Community, effective Thursday, April 2

Memorial Hermann Health System (“Memorial Hermann”) is further modifying its visitor policy as an effort to continue to protect patients, workforce, caregivers and the community. Effective Friday, March 27 and updated Thursday, April 2, Memorial Hermann will no longer allow visitors to enter our facilities until further notice. This policy modification applies to all Memorial Hermann facilities.

This decision will further protect our patients and the community from the spread of COVID-19 and help conserve Memorial Hermann’s supply of personal protective equipment (PPE) to ensure our ability to continue providing safe care during this time.

The following limited exceptions to the no visitor policy will be made and these visitors will be required to clear a health screening before entering the facility. Exceptions may vary by location. They include:

  • One visitor for laboring women. Changes to the selected visitor will not be allowed.
  • No visitors will be allowed in the operating room for laboring C-section mothers at Memorial Hermann Texas Medical Center. Laboring C-section mothers at all other Memorial Hermann Hospitals will be allowed one visitor in the operating room.
  • No visitors will be allowed to accompany mothers-to-be for outpatient ultra-sound appointments at the Memorial Hermann Texas Medical Center
  • One visitor (parent or guardian) for pediatric patients
  • Family members for patients in hospice or supportive medicine
  • One visitor for patients receiving emergency care
  • One visitor for patients at the time of discharge following a surgery or procedure.
  • Patients with a disability or other medical condition who need assistance communicating with staff will be evaluated for potential visitor exceptions on a case-by-case basis.

Memorial Hermann recognizes the importance of family support in the healing process and is encouraging the use of video chat programs on your personal device to visit with loved ones who cannot visit in person.

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Memorial Hermann Implements Additional Precautions to Protect Patients, Workforce and Community, Effective Friday, March 27

Memorial Hermann Health System (“Memorial Hermann”) is further modifying its visitor policy as an effort to continue to protect patients, workforce, caregivers and the community. Effective Friday, March 27, Memorial Hermann will no longer allow visitors to enter our facilities until further notice. This policy modification applies to all Memorial Hermann facilities.

This decision will further protect our patients and the community from the spread of COVID-19 and help conserve Memorial Hermann’s supply of personal protective equipment (PPE) to ensure our ability to continue providing safe care during this time.

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Memorial Hermann Implements Additional Precautions to Protect Patients, Workforce and Community, effective Tuesday, March 24

Memorial Hermann Health System (“Memorial Hermann”) is further modifying its visitor policy as an effort to continue to protect patients, workforce, caregivers and the community. Effective Tuesday, March 24, no visitors will be allowed for patients in isolation, including those under evaluation or who have tested positive for COVID-19, until further notice. This policy modification applies to all Memorial Hermann facilities.

This decision will further protect our patients and the community from the spread of COVID-19 and help conserve Memorial Hermann’s supply of personal protective equipment (PPE) to ensure our ability to continue providing safe care during this time.

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Memorial Hermann Postponing Elective, Non-Urgent Surgeries, Procedures and Some Outpatient Services

Memorial Hermann is postponing elective, non-urgent surgeries, procedures and outpatient services (including some physical therapy, occupational therapy and imaging exams) in an effort to further protect the greater Houston community from the spread of COVID-19 and conserve resources for the sickest and most vulnerable of patients.

This decision, which was made in consultation with physicians from across Memorial Hermann Health System, aligns directly with the American College of Surgeons and the U.S. Surgeon General recommendations to postpone elective, non-urgent surgeries nationwide as a proactive measure for the potential surge of COVID-19 patients.

READ MORE   FAQ

Memorial Hermann Implements Additional Precautions to Protect Patients, Workforce and Community, effective Tuesday, March 17

Memorial Hermann Health System is further modifying its visitor policy by reducing the number of visitors per patient, limiting visitation hours and implementing workforce screening, effective Tuesday, March 17 until further notice. These new, additional precautionary measures are to further protect the health of our patients, workforce and the community, and prevent the potential spread of Coronavirus Disease 2019 (COVID-19).

The new modifications to the Visitor Policy for acute-care and rehabilitation hospitals and Convenient Care Centers:

  • Visitation hours are now 9 a.m. to 5 p.m. daily.
  • Visitation will be limited to one adult (18 years or older) visitors per patient, per day.

All visitors, including vendors and contractors, will continue to be screened at designated entry points, including the Emergency Center.

For patients in isolation or patients under investigation, visitation will continue to be limited to one adult (18 years or older) per patient, per day. These visitors will be required to wear personal protective equipment and will not be permitted to visit common areas within the facility.

Limited exceptions will be made for palliative care, supportive care, hospice, NICU, pediatrics and labor and delivery.

The brief screening process includes a temperature check and questionnaire. Individuals cleared through the screening process will receive a color-coded wristband which must be worn throughout their hospital visit. Visitors who are sick or do not meet screening criteria will not be allowed to enter the facility.

Additional modifications are being implemented to other Memorial Hermann locations:

  • Memorial Hermann Long-Term Skilled Nursing Facility will no longer allow visitors, per CDC recommendations.
  • Memorial Hermann Medical Group will no longer accept walk-in patients. Patients are encouraged to call their physician’s office ahead of time to book an appointment and tell the office what symptoms you are experiencing.
  • Memorial Hermann Urgent Care’s remain open at this time. However, patients are encouraged to call ahead if they are experiencing flu-like symptoms.
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Regional health care institutions align on protective measures for COVID-19

Regional health care providers in the Texas Medical Center, the largest medical complex in the world, are committed to protecting the health and safety of patients, visitors, employees and members of the community during the novel coronavirus disease (COVID-19) pandemic.

Institutions are working together to proactively implement measures that can serve to decrease transmission of the virus and “flatten the curve,” which aims to extend new cases over a longer time period to avoid overwhelming the capacity of the health care system.

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Memorial Hermann Campus Maps

Additional precautions implemented on March 17, 2020 may impact entrances and exits at your local hospital. Please check the maps below for updated information.

Local County Health Department Contact Information:

Harris County Health Department
(281) 342-6414
After hours: (281) 434-6494

Montgomery County Health Department
(936) 523-5026
After hours: (888) 825-9754

Fort Bend County Health Department
(281) 342-6414
After hours: (281) 434-6494

Chambers County Health Department
(409) 267-2731
After hours: (409) 267-9862

Brazoria County Health Department
(979) 864-2168
After hours: (800) 511-1632

Galveston County Health District
(409) 938-7221
After hours: (888) 241-0442