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Notice of Facility Fees

Freestanding Emergency Medical Care Facilities

Memorial Hermann Health System is required to provide the following Notice because service(s) is/are being provided by a freestanding emergency care facility:

  • This Facility is a freestanding emergency medical care facility;
  • This Facility charges rates comparable to a hospital emergency room and may charge a facility fee;
  • This Facility or a physician providing care at this Facility may not be a participating provider in your health benefit provider network; and
  • The physician providing medical care at this Facility may bill separately from the Facility for the medical care provided to you.

Where can I receive further information?

If you have questions or concerns regarding these facility fees, please call (713) 338-5502. Customer Service is available Monday – Friday from 8:00 a.m. to 7:00 p.m. and on Saturday from 8:00 a.m. to 5:00 p.m. You also may call 1-800-526-2121 or send an email to

Memorial Hermann is committed to excellence in patient care. Thank you for choosing Memorial Hermann as your healthcare provider.