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When to go to the ER

We’ve got you covered.

From same-day appointments and walk-ins for primary care to locations that offer urgent care for minor emergencies to 24/7 ERs at Memorial Hermann hospitals and Memorial Hermann Convenient Care Centers to the Level One trauma center in the Texas Medical Center, Memorial Hermann offers the facilities and expertise to treat you and your family -- no matter what the emergency entails.

When to call 911 or go to an emergency room immediately

If you have symptoms of heart attack or stroke, or feel that your “life or limb” is in danger, call 911 or go to the nearest emergency room (ER) immediately.

Conditions usually seen in the ER:

  • Abdominal pain
  • Bleeding that won’t stop
  • Chest pain
  • Extensive or complicated cut or laceration
  • Fainting or head injury with loss of consciousness or disorientation
  • Fever in infants younger than 3 weeks
  • Loss of change of vision
  • Major fracture that breaks the skin
  • Procedures requiring CT scan or sedation
  • Seizure
  • Serious burn
  • Snake bite
  • Spinal injury
  • Sudden change in mental status
  • Sudden shortness of breath/difficult breathing
  • Vaginal bleeding
  • Vomiting or coughing up blood

Conditions usually seen in an Urgent Care:

  • Allergic reaction
  • Asthma
  • Cough
  • Croup
  • Ear pain
  • Flu
  • Minor burn
  • Minor injury from fall or sport
  • Pink eye
  • Rash
  • Simple laceration
  • Sinus infection
  • Skin infection
  • Sore throat
  • Sprain or strain
  • Urinary tract infection
  • Vomiting and diarrhea

Still not sure what kind of care you need?

Call the free 24/7 Nurse Health Line. In Houston: (713) 338-7979. Outside Houston: 1-855-577-7979