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If you have been tested for COVID-19 at a Memorial Hermann facility, you can view your results in your Everyday Well account. To view your results, follow the steps below.

  1. Sign in to your account.
    • If you’ve received an email invitation to join Everyday Well, but have not created your account, please follow the instructions on our website to claim your account.
  2. Select “Health Information” in the left hand navigation. Health Summary will display.
  3. Select “Lab Results” in the left hand navigation. All available lab results will display.

Your COVID-19 test results should be available within 7 - 14 days. Memorial Hermann will call you if your test is positive.

If your symptoms worsen during this time, contact your healthcare provider or connect with a provider through 24/7 Virtual Urgent Care or Virtual Office Visit.


Nurse Health Line

  • 24/7, 365 days a year
  • Staffed by registered nurses
  • Answers health questions about symptoms, medications or other conditions
  • Makes recommendations on where to go or what to do
  • Call 713-338-7979

Primary Care

  • Treats minor illnesses, monitors chronic conditions and provides wellness exams and immunizations
  • Sees patients of all ages
  • Office hours typically M-F, 8 a.m. – 5 p.m.
  • Schedule appointment online or call
  • Staffed by board certified physicians, nurse practitioners and physician assistants
  • Doctor-to-patient relationship established therefore able to treat based on knowledge of medical history
  • Provides specialist referrals

Urgent Care

  • Treats non-life-threatening illnesses and injuries when primary care office is unavailable
  • Sees patients 6 months and older
  • Office hours seven days a week, 9 a.m. – 9 p.m., and open holidays
  • Save place in line with online check-in or walk in
  • Offers onsite lab and X-ray
  • Typically shorter wait times than Emergency Centers
  • Staffed by board-certified family medicine physicians

Convenient Care Center

  • Services include: Emergency Center, Primary Care, Imaging, Sports Medicine & Rehabilitation, and Diagnostic Lab
  • Emergency Center treats life-threatening conditions
  • Sees patients of all ages
  • Emergency Center open 24/7, 365 days a year; Imaging open 24/7 at some locations

24-Hour Emergency Centers

  • Treats life-threatening conditions
  • Sees patients of all ages
  • Open 24/7, 365 days a year
  • Save place in line with online check-in or walk in
  • Widest range of services for emergency care

24/7 Virtual Urgent Care and Virtual Office Visit

  • 24/7 Virtual Urgent Care offers convenient on-demand care for minor illnesses
  • Two ways to get care: answer questions online, or speak with a provider via video
  • Receive a diagnosis and treatment plan, within 30 minutes
  • Virtual Office Visit offers video and telephone appointments directly with your Memorial Hermann Medical Group Provider
  • Schedule a Virtual Office Visit appointment during the hours your provider’s office is open
  • Virtual Office Visit offers treatment for minor illnesses, medication refills, chronic disease management and wellness check-ups

Bringing health care to your doorstep

Search over 150 specialty programs around the Greater Houston area to find the Memorial Hermann doctor or service nearest you.