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Everyday Well

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Frequently Asked Questions

What is Everyday Well?

A totally new approach to managing your health Everyday Well is designed around you and your family and connects you with everything you need for living well and staying well. And it’s all delivered on your terms, on your schedule and at your convenience. Everyday Well answers common needs like expanded access to primary care physicians, extended hours for urgent care visits and easily accessible 24-hour ERs, as well as innovations like pediatric house calls from nurse practitioners and new video consultations with board-certified physicians. Everyday Well also includes online appointment scheduling, patient portals and apps that streamline and simplify access to care.

What is the Everyday Well app?

The Everyday Well personalized web application allows you to manage your health and your family’s health. Schedule an appointment, check lab results, pay your bill, request a refill, send a message to your doctor – all with just a click. Everyday Well can be accessed anytime, anywhere and on any device. With Everyday Well, you can take control of your health by:

  • Creating a profile
  • Scheduling an appointment
  • Paying your bill
  • Accessing your medical record
  • Viewing insurance claims*
  • Finding an affiliated physician or facility

Everything you need for managing your health is at your fingertips with Everyday Well.

Why should I use Everyday Well?

It’s all about self-service. There’s no need to pick up the phone when you have all of your information available 24/7 through the Everyday Well application, at home or on the go.

Do I have to be a Memorial Hermann patient to use Everyday Well?

No. Anyone interested in managing their health may sign up to use the Everyday Well site. If you are a Memorial Hermann patient, you will have access to patient information such as medical records, bill pay and appointment scheduling. If you are a Memorial Hermann Health Plan member, you will have full access to patient information, benefits, claims and ID Cards.

Do I have to have a Health Plan from Memorial Hermann to use Everyday Well?

No, you do not have to be a Memorial Hermann health plan member in order to use the Everyday Well site. Anyone interested in managing their health may sign up to use the site. If you are a Memorial Hermann health plan member, you will have access to insurance information such as claims, benefits, and deductibles.

Is there a fee to use Everyday Well?

Everyday Well is free for all users.

How do I sign up?

Anyone can sign-up for Everyday Well simply by providing a name, email address and phone number.

How do I log in to the Everyday Well site?

Logging in to the Everyday Well site is convenient and easy. Simply access the Everyday Well site here and enter the email address and password associated with your Everyday Well account. If you forgot your password, click “Forgot Password” and enter the necessary information.

How do I save Everyday Well to my phone’s home screen?

Everyday Well can be saved like any other favorite website, including to your phone or tablet’s home screen. The instructions will vary by device or software version, but here are two ways to do it:

  • iOS for iPhone or iPad: Open in the Safari browser. Choose the “share” icon in the browser tools. Select the “Add to Home Screen” icon. Click “Add” to confirm.
  • Android: Open in the Chrome browser. Choose the browser menu and select “Add to Home Screen.”

Do I need to download an Everyday Well app for my phone?

No. Everyday Well is accessed from any internet browser and does not need to be downloaded from an App Store.