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Patient Billing: Understanding Your Statement/Bill
       
 

Patient Billing

Understanding Your Statement / Bill

We've recently updated our bill to make it easier to understand. This sample statement explains at a glance the components of the new bill. Mouse over the highlighted numbers to view descriptions.


    

 
Services

Pay Your Bill by
Credit Card

Pay Your Bill by Check
   

  
Billing Information
bullet Understanding Your Statement / Bill
bullet Frequently Asked Questions
bullet Glossary of Terms
bullet Insurance Affiliates

    
   Text Descriptions of Bill
  1. Name of Hospital - Facility where services were rendered.
       
  2. Addressee - The guarantor name and address appears here.
       
  3. Remit To - The address where you should mail your payment. Please detach and include the top portion of the statement with your payment to ensure proper credit to your account.
       
  4. Credit Card Payment - If paying by credit card, use this area to complete the necessary information, including, type of credit card, card number, expiration date, amount you are paying, and signature. We accept American Express, Discover, MasterCard or Visa.
       
  5. Statement Date - Date your statement was created. Any payments posted after this date will not be reflected in the current Balance Due.
       
  6. Pay This Amount - The amount for which you are responsible.
       
  7. Due Date - Date your payment must be received.
       
  8. Account # - The first 9 digits is your medical record number and the last 4 digits refer to the visit for which you are being billed on this statement.
       
  9. Show Amount Paid Here - Write the amount you are paying toward this bill.
       
  10. Comment Area - Read this area for important information and notices regarding your account.
       
  11. Patient Name - Name of the person who received service.
       
  12. Admit/Service Date - Date of service for this account.
       
  13. Discharge Date - Date of release from the hospital.
      
  14. Service - Type of service for which you are being billed.
      
  15. Total Charges - Total amount billed for this visit.
      
  16. Total Insurance Payments - Total payments received from your insurance company.
      
  17. Total Patient Payments - Total amount received from the patient.
      
  18. Total Adjustments - Preferred insurance adjustment for which you qualify.
      
  19. Balance Due - The amount owed that reflects the total charges less any payments made by you and/or your insurance company as of the statement date. Any payments posted after the statement date will not be reflected in the current balance due.
      
  20. Balance Last Statement - Balance from your last statement.
      
  21. Payments Since Last Statement - Sum of all payments received since your last statement.
      
  22. Patient Business Services Contact Information - Customer Service contact information, including hours of operation, mailing address, phone numbers and e-mail address.

      

 

 
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