Memorial Hermann Plan featuring the Memorial Hermann Accountable Care Network
Welcome and thank you for joining the Memorial Hermann Plan with Aetna. As an accountable care organization (ACO), we’re accountable for keeping you healthy by providing you with the highest quality, safest and most cost effective care possible.
Getting Off to a Great Start
Check your mailbox for important membership materials and member ID card. You’ll need to bring it with you when you go for doctor visits or to the pharmacy (if your plan includes prescription drug coverage).
Register at your secure member website, www.aetnanavigator.com. It’s where you can go to:
- Search DocFind for Memorial Hermann Accountable Care Plan doctors, hospitals, pharmacies and more in your area.
- Check your personal health record and see reminders for important preventive screenings and tests.
- Set and track your health, fitness and nutrition goals with CarePass & iTrage Apps.
- Use Member Payment Estimator to compare prices on tests and procedures.
- Review your claims and pay your bills.
- Schedule an appointment with a Memorial Hermann doctor online
- Concierge services just for KBR employees
- For benefit information, call Aetna Concierge Member Services at (888) 235-3847 8:00 a.m. - 6:00 p.m., seven days a week.
- For information on physicians and services call the Memorial Hermann Care Concierge at (713) 272-1672 8:00 a.m. - 5:00 p.m., Monday - Friday.
- Get answers from a registered nurse, day or night by calling our Informed Health Line at (800) 556-1555 24 hours a day, 7 days a week.
What Does Accountable Care Really Mean for You and Your Family?
The Memorial Hermann Accountable Care Network offers you and your family a new kind of health care – where physicians and hospitals commit to working collaboratively to offer the highest quality, safest, and most cost effective care. Here’s an example of how it differs from traditional medical care.
New to KBR?
Where you go for medical care does matter. The Memorial Hermann Plan with Aetna's cutting edge technology offers access to a comprehensive network of 12 hospitals and, dozens of specialty programs and services across the greater Houston area as well as exceptional primary care and specialist physicians throughout the region.
As a KBR employee, it's available to you.
Learn More About Onsite Meeting
With the Memorial Hermann Plan, you'll get a health care team that will work together - and with you - to meet your unique needs. It's a member-centered approach to care that helps you:
- Save money when you see doctors and use facilities in the Memorial Hermann Accountable Care Network.
- Save time because your doctors can see how other doctors are treating you, what medications you're taking, your lab results, your health history and more.
- Get more attention from a care team whose goal is to keep you healthy or improve your health, not just treat you when you're sick.
It's Easy to See Who's in Your ACO Network
- Visit www.aetna.com/docfind.
- Type a name, specialty, procedure or condition in the "What are you looking for?" box or search from a list of conditions, procedures and provider types.
- Enter your zip code or city and state.
- Select Aetna Whole Health-Memorial Hermann--ACN Select from the drop down menu
Sign Up Today
Get better health by getting better quality healthcare focused on you. Enrolling is simple. Just choose the Memorial Hermann Plan.
Health insurance plans are offered, administered or underwritten by Aetna Life Insurance Company (Aetna).