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Legal & Policy Information

HIPAA Policies & Health Information Privacy Policy

Memorial Hermann Healthcare System has special concern for confidentiality in the workplace. Safeguarding patients' health information is not only a legal requirement but also an important ethical obligation. As a health care provider, Memorial Hermann and its staff are entrusted with clinical information regarding our patients. We recognize that medical and billing records are highly confidential and must be treated with great respect and care by all staff with access to this information. Memorial Hermann's policy regarding confidentiality of protected health care information reflects our strong commitment to protecting the confidentiality of our patients' medical records and clinical information. The "Joint Notice of Privacy Practices" booklet given to every Memorial Hermann patient, explains our policies in more detail. Learn More >

Memorial Hermann Information Exchange (MHiE)

MHiE securely and electronically moves your health information among authorized physicians, specialists and healthcare organizations. The types of information exchanged in MHiE include allergies, medications, immunizations, vital signs, test results, chronic conditions and more.

Enrolling in MHiE is voluntary. If you choose to stop participating, any information already in the system will be blocked from access. To end participation in MHiE, you will need to contact MHiE at 713.456.MHiE (6443). Learn More >

Non-Discrimination Policy

Memorial Hermann Health System, its hospitals, and its affiliated entities (collectively “Memorial Hermann), comply with applicable Federal civil rights laws and do not discriminate on the basis of age, race, ethnicity, color, national origin, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

Memorial Hermann does not exclude people or treat them differently because of age, race, ethnicity, color, national origin, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, gender identity or expression. Learn more >

Website Terms of Use Policy

Any use of this site constitutes your agreement to the Website Use & Terms of Service and Notice of Privacy Practices. Memorial Hermann may modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting the modified terms and conditions at MemorialHermann.org. Your accessing or using the service constitutes your acceptance of the agreement as it appears at the time of your access or use. As a user of this site, you take on certain risks and responsibilities. You also have the right to know how we protect your privacy and ensure your confidentiality and what you should expect from us. Learn More >

Cerner Health identity manages the username and password used to access everydaywell.com. This identity will allow you to access and use the Cerner Health personal health record (PHR) available at cernerhealth.com. If you choose to use the PHR, you agree to the current Cerner Health Terms of Use and Privacy Policy available at cernerhealth.com.

Copyright & Trademark Information

The marks "Memorial Hermann," "Children's Memorial Hermann Hospital," "Everyday Well," "Ironman Sports Medicine Institute at Memorial Hermann," "Memorial Hermann Heart & Vascular Institute," "Memorial Hermann Medical Group," "Memorial Hermann Prevention & Recovery Center," "Memorial Hermann Women's Hospital," "MHealth," "MHMD," "Mischer Neuroscience Institute at Memorial Hermann," "NewStart," "ScheduleNow," "Texas Trauma Institute at Memorial Hermann," "TIRR Memorial Hermann," "University Place" and the Memorial Hermann "glow" logo are trademarks and/or service marks of Memorial Hermann Healthcare. The content and design of Memorial Hermann websites and online services are protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from Memorial Hermann or other copyright owners, except that you may view, download, display and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable notices and disclaimers (including copyright and trademark notices); and (3) you do not use the materials in a way that suggests an association with Memorial Hermann or an affiliated Memorial Hermann entity.