Memorial Hermann Northwest Hospital

Visitor Information

Amenities and Services for Patients and Families

Important Test Registration Information

Helpful Information
At Memorial Hermann, we'll make it easy for you to stay connected -- to us and to friends and family who may be receiving care. We work hard to fit our services around your needs. That's why we offer useful online service tools and information, including:

Getting To and Around the Hospital

• Parking

For Patients

• Ambulatory Medicine Center
• Business Services
• Language Assistance
• Patient Relations

For Visitors

• Gift Shop
• Hair Salon
• Hotels
• Library
• Medical Records
• Meditation/Chapel/Prayer Rooms
• Smoking
• Visiting Hours and Guidelines

Food

• Cafeteria
• Coffee Shop

Ethics Concerns and Advance Directives

• Notary Public
• Patient Advocacy

Volunteer Services

• Adult Volunteer Program
• Junior Volunteer Program
    

Getting To and Around the Hospital

Parking: Memorial Hermann Northwest Hospital offers parking in the main surface lot in front of the hospital, Garage I and Garage II.

For Patients

Ambulatory Medicine Center: (For Outpatient Therapy Services, Cardiac Rehabilitation, Diabetes and Wound Care), South Tower, 713-867-3350

Business Services: 713-448-5502 or 800-526-2121

Language assistance: Interpreter services are available for all languages (including American sign language – ASL). The patient or family representative should ask a nurse for assistance. Call: 1-800-874-9426; 24 hrs.

Patient Relations: 24-hour Careline, 713-867-3327; Patient Relations Representative, 713-867-4459

For Visitors

Gift Shop: 1st floor, near main lobby, 9am-6pm

Hair Salon: 713-867-4459

Hotels: Please inform the hotel you were referred by MHNW to receive discount rates.

LaQuinta-Brookhollow 1102 Northwest Freeway Houston, TX 713-688-2581	Ramada Inn Plaza 12901 Northwest Freeway Houston, TX 713-462-9977
Courtyard by Marriott-Brookhollow 2504 North Loop West Houston, TX 713-688-7711	Hampton Inn – Northwest 20035 Northwest Freeway Houston TX 713-890-2299
Sheraton-Brookhollow 3800 North Loop West Houston, TX 713-688-0100	Holiday Inn I-10/7787 Katy Freeway Houston, TX 713-681-5000
Comfort Inn – Brook Hollow 4760 Sherwood / 290 @ Mangum Houston, TX 713-686-5525

Library: South Tower, Learning Center, 8am-5pm

Medical Records: 1st floor, near South Tower, 8am-4:30pm (release of information)*

Meditation/Chapel/Prayer Rooms

• T.C. Jester Chapel: 1st floor
• Chaplain: 713-867-4463

Smoking: 2nd floor Terrace, Professional Building 1 Waiting rooms

Food

Ethics Concerns and Advance Directives

Notary public

• Patient Relations: 713-867-2095
• Administration: 713-867-4558, 8:30am-4:30pm

Patient advocacy: 713-86-3380

Volunteer Services

Adult Volunteer Program: 2nd floor, 8:30am-4:30pm, 713-867-4460
  
Junior Volunteer Program: (students, ages 14-18), 2nd floor, 713-867-2097