Memorial Hermann Southwest Hospital

Visitor Information

Amenities and Services for Patients and Families

Helpful Information
At Memorial Hermann, we'll make it easy for you to stay connected -- to us and to friends and family who may be receiving care. We work hard to fit our services around your needs. That's why we offer useful online service tools and information, including:

Getting To and Around the Hospital

• Parking/Valet parking and rates
• Southwest Parking Garage
• Beechnut Parking Garage
• Visitor Surface Parking Lots
• Valet Services Available

For Patients

• Business Services
• Language assistance
• Medical Records
• Patient Relations
• Walgreens Pharmacy
• Scheduling

For Visitors

• Barber Shop
• Beauty Shop on Wheels
• Gift Shop
• Hotels
• Library
• Meditation/Chapel/Prayer Rooms
• Smoking
• Spa Services
• Waiting Rooms
• Visiting hours and guidelines

Food

• Cafeteria
• Java Retreat - a Starbucks Coffee Café

Volunteer Services
  

Getting To and Around the Hospital

• Parking/Valet parking and rates
  From US 59S, exit Beechnut and go left under US 59 to Brae Acres Rd, which is the first traffic light, and turn left onto the south hospital campus.
    
• Southwest Parking Garage
  Next to the Professional Building II
  7737 Southwest Freeway
    
• Beechnut Parking Garage
  Next to the Beechnut Professional Building
  7500 Beechnut
    
• Visitor Surface Parking Lots
  Alamo, Longhorn, Texas and Mockingbird parking lots
    
• Valet Services Available at Professional Office Building I
  between 7777 Southwest Freeway and 7737 Southwest Freeway

For Patients

Business Services: 713-448-5502 or 800-526-2121

Language assistance: Interpreter services are available for all languages (including American sign language – ASL). The patient or family representative should ask a nurse for assistance.

Medical Records: Hospital Concourse Level, M-F: 9am - 5pm

Patient Relations: 1st floor, M-F: 8am - 5pm, 713-456-5655

Scheduling: 713-456-5150

For Visitors

Barber Shop: Concourse level, 713-456-4000

Beauty Shop on Wheels: Volunteer Services - 713-456-5180

Gift Shop: 1st floor, near main hospital lobby, M-F: 8:30am - 8pm, Sat-Sun: 10am - 5:30pm

Hotels: Request the “Memorial Hermann Southwest Hospital Medical Rate” when making reservations.

Hilton Houston Southwest 6780 Southwest Freeway 713-977-7911 0.3 Miles	Scottish Inns Houston 9610 W Sam Houston Pkwy S 281-564-9100 2.7 Miles
Holiday Inn Express Suites Hillcroft 6687 Southwest Fwy 713-776-2633 0.3 Miles	Wingate Inn Southwest Houston 11050 Southwest Fwy Houston, Tx 281-568-6969 3.3 Miles
Embassy Suites Hotel, Houston 9090 Southwest Fwy Houston, Tx 713-995-0123 0.9 Miles	Holiday Inn Southwest Sugar Land 11160 Southwest Fwy Houston, Tx 281-530-1400 3.4 Miles
Baymont Inn Southwest 6790 Southwest Fwy Houston, Tx 713-784-3838 1.8 Miles

Library: Health & Wellness Resource Library - 1st floor, Hospital Pavilion, M-F: 8:30am - 5:30pm

Meditation/Chapel/Prayer Rooms

• Chaplain: 713-456-5127
• The Bowles Chapel is located on the first floor of the hospital. All are encouraged to enter this interfaith sacred space for spiritual strength and solace. The Chapel is open daily, 7 am to 10 pm and 2 am to 3 am. Mid-week Prayer and Reflection is offered on Wednesday from 12 pm to 12:20 pm and two services are offered on Sunday - 10 am Morning Prayers and 12 pm Catholic Mass.
  
  Adjacent from the Chapel is the Parlor, which is open for Muslim prayers Monday through Friday afternoon.
  
  Patrons may call the Chaplaincy office at (713) 456-5127, to obtain worship times and schedules for special worship times throughout the year (Christmas, Ash Wednesday, Easter, etc.).

Smoking: Memorial Hermann Southwest Hospital is a tobacco-free campus.

Spa services: 713-448-4SPA

Waiting rooms

• General Waiting Room: ICU, Surgical and Heart Services Waiting Rooms, 2nd floor;
• Labor & Delivery Waiting Room: 5th floor, Pavilion

Visiting hours and guidelines: Visiting hours are flexible. Please check with a nurse.

Food

Volunteer Services

Adult and Junior Volunteer Program: 1st floor, next to main hospital lobby, 8am - 5pm, 713-456-5180