Emergency Room at Memorial Hermann Greater Heights Hospital
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Memorial Hermann Greater Heights Hospital Emergency Center


General Information

Emergency Services

Northwest Emergency Room 1Our Emergency Center offers treatment and stabilization of urgent medical conditions for all ages. Open around the clock, the center is staffed by a dedicated team of board-certified emergency physicians and experienced nurses. Having undergone a major expansion and renovation in 2013-2014, the Emergency Center at Greater Heights was redesigned to expedite patient care through admission, treatment and discharge.

Emergency Center Improvements include:

  • 41 remodeled private rooms including 11 observation rooms, with state-of-the-art monitoring equipment
  • Prominent entrance providing easier access to emergency services, with convenient drop-off area for patients and families
  •  Five ambulance bays
  •  Three trauma rooms equipped with the latest medical technologies
  •  Significant redesign of the front lobby
    •  better serves minor emergency patients
    •  includes rapid medical evaluation area
  •  Inviting, modern reception area
  •  Updated results waiting area
  •  Major addition of restrooms
  •  Additional 12,000 square feet

A diagnostic center with 24-hour radiology coverage adjoins the Emergency Center for rapid testing and diagnosis.

It’s important to note that your primary care physician’s office is best for non-emergency care. Or, you may visit the Neighborhood Health Center, an appropriate alternative to emergency center care for non-urgent conditions, located directly behind Memorial Hermann Greater Heights Hospital.

Convenient Location Near The Heights

Northwest Emergency Room 2The Memorial Hermann Greater Heights Hospital Emergency Room is located at the intersection of 610 North and Ella Blvd on the Southwest corner. Get maps and directions.

In an emergency, don’t hesitate to go to the ER. If your condition is not urgent, call your personal physician first.

Not sure if your condition is urgent or not? The American College of Emergency Physicians offers this guide.

When to Use the ER

  • Chest pain lasting two minutes or more
  • Uncontrolled bleeding
  • Sudden or severe pain
  • Coughing or vomiting blood
  • Difficulty breathing, shortness of breath
  • Sudden dizziness, weakness or change in vision
  • Severe or persistent vomiting or diarrhea
  • Change in mental status (e.g., confusion)

When to See Your Personal Physician or Visit a Clinic

  • Ear ache
  • Sore throat
  • Fever that responds to fever-reducing medication
  • Ankle sprain and other strains of muscles and joints
  • Coughs and colds
  • Abdominal pain or other symptoms that resemble an illness that is “going around”
  • Any situation where it be convenient, but not necessary, to seek care in an emergency center.

Source: American College of Emergency Physicians

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In the event of a true emergency, dial 9-1-1 or go to the nearest emergency room immediately.

If patients with more emergent medical conditions are present in the ER at your scheduled time, those patients will be seen prior to you.