Information for Patients & Visitors
Business Services: 713.448.5502 or 800.526.2121
Language assistance: Interpreter services are available for all languages (including American sign language - ASL). The patient or family representative should ask a nurse for assistance. Call toll-free 24 hours: 800.874.9426.
Patient Relations: Patient Relations Representative, 713.867.4459
Gift Shop: 1st floor, near main lobby
Medical Records: First floor, near South Tower, 8 a.m. to 4:30 p.m. (release of information)
- T.C. Jester Chapel: First floor
- Chaplain: 713-867-4463
Memorial Hermann Health System prohibits discrimination in visitation based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.
To view Memorial Hermann’s policies, click here.
Hotels Near Memorial Hermann Greater Heights Hospital
|Visiting Hours and Guidelines|
10 a.m. - 8:30 p.m.
5:30 - 6 a.m.
8 a.m. - 6 p.m.
8 - 9 p.m.
Children under 12 not permitted in patient care areas.
After 8:30 p.m. you must enter or exit from the Emergency Center.
Ethics Concerns and Advance Directives
Patient advocacy: (713) 867-4459