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Greater Heights Hospital

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Information for Patients & Visitors

For Patients

Business Services: 713.448.5502 or 800.526.2121

Language assistance: Interpreter services are available for all languages (including American sign language - ASL). The patient or family representative should ask a nurse for assistance. Call toll-free 24 hours: 800.874.9426.

Patient Relations: Patient Relations Representative, 713.867.4459

For Visitors

Northwest Gift Shop ButtonGift Shop: 1st floor, near main lobby

Medical Records: First floor, near South Tower, 8 a.m. to 4:30 p.m. (release of information)

Meditation/Chapel/Prayer Rooms

  • T.C. Jester Chapel: First floor
  • Chaplain: 713-867-4463

Memorial Hermann Health System prohibits discrimination in visitation based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

To view Memorial Hermann’s policies, click here.

    Hotels Near Memorial Hermann Greater Heights Hospital

    Hotels: Please inform the hotel you were referred by MHGH to receive discounted rates.

    Hampton Inn & Suites I-10/Central
    5820 Katy Fwy
    Houston, TX

    SpringHill Suites Marriott Brookhollow
    2750 North Loop West
    Houston, TX

    Courtyard Houston Brookhollow
    2504 North Loop West
    Houston, TX
    Sheraton Brookhollow
    3800 North Loop West
    Houston, TX
    Hilton Garden Inn NW America Plaza
    14919 Northwest Fwy
    Houston, TX
    La Quinta Inn Northwest
    1102 Northwest Freeway
    Houston, TX

    Visiting Hours

    Visiting Hours and Guidelines

    General Visiting

    10 a.m. - 8:30 p.m.


    5:30 - 6 a.m.
    8 a.m. - 6 p.m.
    8 - 9 p.m.
    Children under 12 not permitted in patient care areas.
    After 8:30 p.m. you must enter or exit from the Emergency Center.

    Ethics Concerns and Advance Directives

    Patient advocacy: (713) 867-4459