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Greater Heights Hospital

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Information for Patients & Visitors

For Patients

Greater Heights Building

Business Services: 713.448.5502 or 800.526.2121

Language assistance: Interpreter services are available for all languages (including American sign language - ASL). The patient or family representative should ask a nurse for assistance. Call toll-free 24 hours: 800.874.9426.

Patient Relations: Patient Relations Representative, 713.867.4459

For Visitors

Gift Shop: 1st floor, near main lobby

Northwest Gift Shop Button

Meditation/Chapel/Prayer Rooms

Medical Records: First floor, near South Tower, 8 a.m. to 4:30 p.m. (release of information)

  • T.C. Jester Chapel: First floor
  • Chaplain: 713-867-4463

Memorial Hermann Health System prohibits discrimination in visitation based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

To view Memorial Hermann’s policies, click here.

    Hotels Near Memorial Hermann Greater Heights Hospital

    Hampton Inn & Suites I-10/Central
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    Courtyard Houston Brookhollow
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    Sheraton Brookhollow
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    Hilton Garden Inn NW America Plaza
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    La Quinta Inn Northwest
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    Visiting Hours

    Visiting Hours and Guidelines

    General Visiting

    10 a.m. - 8:30 p.m.


    5:30 - 6 a.m.
    8 a.m. - 6 p.m.
    8 - 9 p.m.
    Children under 12 not permitted in patient care areas.
    After 8:30 p.m. you must enter or exit from the Emergency Center.

    Ethics Concerns and Advance Directives

    Patient advocacy: (713) 867-4459