Amenities and Services for Patients and Families
At Memorial Hermann, we'll make it easy for you to stay connected -- to us and to friends and family who may be receiving care. We work hard to fit our services around your needs. That's why we offer useful online service tools and information, including:
For Patients
For Visitors
Food
Ethics Concerns and Advance Directives
Volunteer Services
For Patients
Business Office/Cashier : 281-644-7121
Language Assistance: Interpreter services are available for all languages (including American sign language – ASL). The patient or family representative should ask a nurse for assistance.
Medical Records/Health Information Management: 281-644-7272
Diabetes Education: 281-644-7055
Gift Shop:281-644-7129
Home Health:713-248-3655
Imaging Services:281-644-7143
Patient Relations: 281-644-7579
For Visitors
Gift Shops: 1st floor, main lobby, M-F: 9am - 12pm; 1 - 4pm
Hotels
Omni Houston
13210 Katy Freeway
281.558.8338
| Crowne Plaza
14703 Park Row
281.558.5580 |
Hyatt Summerfield Suites
Houston-West/Energy Corridor
15405 Katy Freeway
281.646.9990 | Marriott Towne Place
15155 Katy Freeway
281.646.0058 |
Meditation/Chapel/Prayer Rooms
Smoking: We are a smoke-free campus.
Waiting Rooms and Visiting Hours |
General Visiting | 9am - 9pm
Children younger than 12 are not permitted in patient care areas, waiting rooms or the hospital lobbies without adult supervision. |
Pediatrics | 9am - 9pm
Parents may visit at any time and are encouraged to spend the night. A parent or adult is required to stay with children younger than 8 years of age. |
Postpartum & Maternity Center | 10am - 8:30pm
Grandparents and partner any time. Children younger than 12 are NOT permitted except for siblings of newborns. |
ICU/CCU | 9am - 6:30pm and 8pm - 9pm
Please limit your visits to 15 minutes; two adults at a time, no one younger than 12. Flowers and balloons are not permitted |
Food
Cafeteria |
Located on the first floor | Monday - Friday |
Breakfast | 7 a.m. - 9:30 a.m. |
Lunch | 11 a.m. - 1:30 p.m. Vending machines are located across from the Cafeteria. |
Dinner | 4 p.m. - 6:30 p.m. |
Ethics Concerns and Advance Directives
Notary Public: Call the administrative assistant at 281.644.7260 or nursing supervisor at 281.644.7600.
Volunteer Services
Volunteer Program: To volunteer please contact:
Brenda Kepner
Manager of Volunteers & Community Services
Memorial Hermann Katy Hospital
5602 Medical Center Drive
Katy, Texas 77494
281.395.7537
Brenda.Kepner@memorialhermann.org