We have three automated teller machines (ATMs) on campus in the West Pavilion lobby, the East Tower lobby, and the Memorial Hermann Tower lobby.
There are 2 gift shops located on our campus for your convenience. Lori's Gift shop is located on the first floor curved hallway between the East and West Lobby and Zen & Now is located in the Memorial Hermann Tower. Both of our gift shops have flowers, stationery, gifts, and magazines to brighten patients' rooms.
Lori's Gift Shop
8 a.m. to 8:30 p.m., Monday through Friday,
9 a.m. to 7:30 p.m., Saturday & Sunday
Zen & Now
9 a.m. to 6 p.m., Monday through Friday
10 a.m. to 5 p.m., Saturday
12 p.m. to 5 p.m., Sunday(713) 464-8399
Memorial Hermann Memorial City Medical Center has established discounted medical rates at many area hotels to assist patients and their families and visitors. To obtain a list of these hotels, dial ext. 2020 or call the hospital operator.
The patient information desks are located in the East Tower , West Pavilion and Memorial Hermann Tower lobbies, and are staffed from 9 a.m. to 9 p.m., seven days a week. Reach the patient information desks by dialing ext. 3840.
We believe the spiritual and emotional care of our patients and their families is an important aspect of the care we provide. Hospital chaplains are available to listen, assist in crises situations, for grief counseling, prayer support, devotional needs, notification of local clergy, assisting with ethical issues, and advance directive (living will) counseling.
Chaplaincy Services hours are 7 a.m. to 5 p.m., Monday through Friday. A chaplain is on call 24 hours a day, seven days a week. Our All Faiths Chapel, located on the first floor of the West Pavilion, is always open. Chapel services are held on special occasions and religious holidays. If you would like a visit from the hospital chaplain, dial ext. 3849.
Memorial Hermann Memorial City Medical Center is a tobacco-free environment. Smoking and/or the use of any tobacco products is not permitted anywhere in the hospital or on hospital grounds.
We recommend that you leave all valuables at home. The hospital is not responsible for patient or visitor belongings such as watches, rings, glasses, hearing aides, money, dentures, or prosthetic devices.
If you wear dentures, please inform your nurse so that she/he can supply you with a denture cup. When your dentures are not in place, they should be in the denture cup.
To prevent loss or breakage of your glasses/hearing aides while you are hospitalized, follow these guidelines:
Memorial Hermann Memorial City Medical Center does not assume responsibility for lost articles, but will make every effort to assist you in locating them. During your inpatient stay, ask your nurse for assistance regarding lost articles or call Lost and Found at ext. 3830.