Important Test Registration Information
Parking: Memorial Hermann Northwest Hospital charges up to $5 per day for parking in the main surface lot in front of the hospital, Garage I and Garage II, with the first half-hour free. The fee is required to offset costs associated with staffing the parking facilities.
The hours of operation for the garages will be:
Front surface lot and Garage 1: Monday-Friday 8 a.m. – 9:30 p.m.
Garage 2: Monday-Friday 8:30 a.m. – 7 p.m.
Front Surface Lot: Saturday and Sunday 8 a.m. – 5 p.m.
In addition, a lot for outpatients visiting the Ambulatory Medicine Center, Outpatient Testing Center, lab or imaging services will now have access to parking outside of the South Tower. Patients should exit the lot using complimentary tokens received at the time of service. All others parking in the Outpatient lot will pay $20 daily.
Emergency Center patients should park on the surface lot.
Memorial Hermann Northwest Hospital is located just east of the intersection of Highway 290 and North Loop 610 at Ella Boulevard.
Memorial Hermann Northwest Hospital
1635 North Loop West
Houston, Texas 77008
713-867-2000
From the north, travel IH 45 south to IH 610 west. Exit Ella Boulevard, turn left onto Ella. Memorial Hermann Northwest Hospital will be on the right.
From the south, travel US 59 north to IH 610 west to IH 610 north. Exit Ella Boulevard. Memorial Hermann Northwest Hospital will be on the right.
From the east, travel IH 10 west to IH 610 north. Exit Ella Boulevard, turn right onto Ella. Memorial Hermann Northwest Hospital will be on the right.
From the west, travel IH 10 east to IH 610 north. Exit Ella Boulevard, turn right onto Ella. Memorial Hermann Northwest Hospital will be on the right.
Important Test Registration Information
Helpful Information
At Memorial Hermann, we'll make it easy for you to stay connected – to us and to friends and family who may be receiving care. We work hard to fit our services around your needs. That's why we offer useful online service tools and information, including:
Getting To and Around the Hospital
For Patients
For Visitors
Food
Ethics Concerns and Advance Directives
Volunteer Services
Getting To and Around the Hospital
Parking: Memorial Hermann Northwest Hospital offers parking in the main surface lot in front of the hospital, Garage I and Garage II.
For Patients
Ambulatory Medicine Center: (For Outpatient Therapy Services, Cardiac Rehabilitation, Diabetes and Wound Care), South Tower, 713.867.3350
Business Services: 713.448.5502 or 800.526.2121
Language assistance: Interpreter services are available for all languages (including American sign language – ASL). The patient or family representative should ask a nurse for assistance. Call toll-free 24 hours: 800.874.9426.
Patient Relations: 24-hour Careline, 713.867.3327; Patient Relations Representative, 713.867.4459
For Visitors
Gift Shop: 1st floor, near main lobby, 9 a.m.-6 p.m.
Hair Salon: 713.867.4459
Hotels: Please inform the hotel you were referred by MHNW to receive discount rates.
LaQuinta-Brookhollow
1102 Northwest Freeway
Houston, TX
713.688.2581
| Ramada Inn Plaza
12901 Northwest Freeway
Houston, TX
713.462.9977 |
Courtyard by Marriott-Brookhollow
2504 North Loop West
Houston, TX
713.688.7711
| Hampton Inn – Northwest
20035 Northwest Freeway
Houston TX
713.890.2299 |
Sheraton-Brookhollow
3800 North Loop West
Houston, TX
713.688.0100
| Holiday Inn
I-10/7787 Katy Freeway
Houston, TX
713.681.5000 |
Comfort Inn – Brook Hollow
4760 Sherwood / 290 @ Mangum
Houston, TX
713.686.5525 | |
Library: South Tower, Learning Center, 8 a.m.-5 p.m.
Medical Records: 1st floor, near South Tower, 8 a.m.-4:30 p.m. (release of information)*
Meditation/Chapel/Prayer Rooms
- T.C. Jester Chapel: 1st floor
- Chaplain: 713.867.4463
Smoking: 2nd floor Terrace, Professional Building 1 Waiting rooms
| Visiting Hours and Guidelines |
General Visiting | 10 a.m. - 8:30 p.m. |
ICU | 5:30 - 6 a.m.
8 a.m. - 6 p.m.
8 - 9 p.m.
Children under 12 not permitted in patient care areas.
After 8:30 p.m. you must enter or exit from the Emergency Center. |
Food
| Cafeteria - North Tower |
| Monday - Friday | Saturday, Sunday and Holidays |
Breakfast | 7 - 9:30 a.m. | 7 a.m. - 6:30 p.m. |
Lunch | 11 a.m. - 2 p.m. |
Dinner | 4 - 6:30 p.m. |
Grill | 11 a.m. - 7:30 p.m. |
| Coffee House - South Tower |
| Monday - Friday |
Healing Brew
featuring
Starbucks Coffee | 6:30 a.m. - 2 p.m. 713.867.2550 to place to-go orders |
Ethics Concerns and Advance Directives
Notary public
- Patient Relations: 713.867.2095
- Administration: 713.867.4558, 8:30 a.m.-4:30 p.m.
Patient advocacy: 713.867.3380
Volunteer Services
Adult Volunteer Program: 2nd floor, 8:30 a.m.-4:30 p.m., 713.867.4460
Junior Volunteer Program: (students, ages 14-18), 2nd floor, 713.867.2097