Information for Patients & Visitors
Business Services: 713.448.5502 or 800.526.2121
Language assistance: Interpreter services are available for all languages (including American sign language - ASL). The patient or family representative should ask a nurse for assistance. Call toll-free 24 hours: 800.874.9426.
Patient Relations: Patient Relations Representative, 713.867.4459
Gift Shop: 1st floor, near main lobby
Library: South Tower, Learning Center, 8 a.m.-5 p.m.
Medical Records: First floor, near South Tower, 8 a.m. to 4:30 p.m. (release of information)
- T.C. Jester Chapel: First floor
- Chaplain: 713-867-4463
Hotels Near Memorial Hermann Northwest Hospital
Hotels: Please inform the hotel you were referred by MHNW to receive discounted rates.
|Visiting Hours and Guidelines
10 a.m. - 8:30 p.m.
5:30 - 6 a.m.
8 a.m. - 6 p.m.
8 - 9 p.m.
Children under 12 not permitted in patient care areas.
After 8:30 p.m. you must enter or exit from the Emergency Center.
Ethics Concerns and Advance Directives
Patient advocacy: (713) 867-4459