The Front Desk Volunteer will serve as the first point of contact for hospital visitors.

The Front Desk Volunteer is responsible for the following:

• Greeting and acknowledging all visitors in the hospital lobby

• Answering questions from visitors and providing directions regarding locations within the hospital

• Using the computer to access patient information for visitors

• Answering telephones

Qualifications:

Must have excellent customer service and communication skills

Must have a friendly and professional demeanor

Must be dependable

Must have basic computer skills

Physical Requirements:

This position requires intermittent periods of time sitting at a desk and walking around the lobby area to assist patients and visitors.

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