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Surgical Reception Desk Volunteer

The Surgical Reception Desk Volunteer provides assistance to patients and families in the Outpatient Surgery area.

The Surgical Reception Desk Volunteer is responsible for the following:

  • Greeting and acknowledging all visitors in the surgical waiting area

  • Answering questions from visitors

  • Answering telephones

  • Escorting visitors to pre-op and recovery areas to see patients

  • Keeping track of visitors in the waiting area and keeping them informed on the status of patients

  • Keeping reception and waiting areas clean and organized

Qualifications:

Must have excellent customer service and communication skills

Must have a friendly and professional demeanor

Must be dependable

Must be able to multi-task

Physical Requirements:

This position involves both sitting at a desk and walking around to escort patients.

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