The Surgical Reception Desk Volunteer provides assistance to patients and families in the Outpatient Surgery area.
The Surgical Reception Desk Volunteer is responsible for the following:
Greeting and acknowledging all visitors in the surgical waiting area
Answering questions from visitors
Escorting visitors to pre-op and recovery areas to see patients
Keeping track of visitors in the waiting area and keeping them informed on the status of patients
Keeping reception and waiting areas clean and organized
Must have excellent customer service and communication skills
Must have a friendly and professional demeanor
Must be dependable
Must be able to multi-task
This position involves both sitting at a desk and walking around to escort patients.