Information for Patients & Visitors
For Patients
Business Services: 713.448.5502 or 800.526.2121
Language assistance: Interpreter services are available for all languages (including American sign language - ASL). The patient or family representative should ask a nurse for assistance. Call toll-free 24 hours: 800.874.9426.
Patient Relations: Patient Relations Representative, 713.867.4459
For Visitors
Gift Shop: 1st floor, near main lobby
Library: South Tower, Learning Center, 8 a.m.-5 p.m.
Medical Records: 1st floor, near South Tower, 8 a.m.-4:30 p.m. (release of information)*
Meditation/Chapel/Prayer Rooms
- T.C. Jester Chapel: 1st floor
- Chaplain: 713.867.4463
Hotels Near Memorial Hermann Northwest Hospital
Hotels: Please inform the hotel you were referred by MHNW to receive discount rates.
LaQuinta-Brookhollow
1102 Northwest Freeway
Houston, TX
713.688.2581
|
Ramada Inn Plaza
12901 Northwest Freeway
Houston, TX
713.462.9977
|
Courtyard by Marriott-Brookhollow
2504 North Loop West
Houston, TX
713.688.7711 |
Hampton Inn - Northwest
20035 Northwest Freeway
Houston TX
713.890.2299 |
Sheraton-Brookhollow
3800 North Loop West
Houston, TX
713.688.0100 |
Holiday Inn
I-10/7787 Katy Freeway
Houston, TX
713.681.5000 |
Comfort Inn - Brook Hollow
4760 Sherwood / 290 @ Mangum
Houston, TX
713.686.5525 |
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Visiting Hours
| Visiting Hours and Guidelines |
General Visiting
|
10 a.m. - 8:30 p.m.
|
ICU
|
5:30 - 6 a.m.
8 a.m. - 6 p.m.
8 - 9 p.m.
Children under 12 not permitted in patient care areas.
After 8:30 p.m. you must enter or exit from the Emergency Center.
|
Ethics Concerns and Advance Directives
Patient advocacy: (713) 867-3380