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HOUSTON (November02, 2017)

Cancer treatment is advancing quickly, thanks to innovations like personalized medicine and immunotherapy, but some doctors are working to improve treatment through a decidedly low-tech technique: stronger communication. As part of a separate effort, more than 400 doctors working in the Memorial Hermann Health System recently underwent “patient experience training.” The goal was to offer health care providers the tools they need to connect with patients, with a focus on compassion and empathy, said Matt Harbison, M.D., a leader in physician training with Memorial Hermann’s physician network.

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