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Memorial Hermann Named to Most Wired list Nine Consecutive Years

HOUSTON, TX (July25, 2013)

Technology instrumental to system's nationally recognized patient safety, quality and clinically-integrated care

Memorial Hermann has been recognized again as one of the nation's Most Wired hospitals, according to the results of the 2013 Most Wired Survey released in the July issue of Hospitals & Health Networks magazine. 

The nation's Most Wired hospitals and health systems have deployed technologies that improve patient documentation, advance clinical decision support and evidence-based protocols, reduce the likelihood of medical errors, and rapidly restore access to data in the case of a disaster or outage, according to the survey.

Memorial Hermann's early adoption and aggressive utilization of IT tools to promote improved patient care and safety, operational efficiency, data collection, and to reduce healthcare costs, is the primary reason it has been recognized nine years running.

"We are thrilled to once again receive this important recognition," said Dan Wolterman, President and CEO of Memorial Hermann.  "Our innovative technology is a key differentiator for our System, and is critical to Memorial Hermann being a healthcare industry leader in patient safety and quality, as well as clinically-integrated care. The Most Wired award recognizes our work to advance the health of the populations we serve in the Greater Houston region."

Among some of the survey's key findings this year:

  • Sixty-nine percent of Most Wired hospitals and 60 percent of all surveyed hospitals report that medication orders are entered electronically by physicians.  This represents a significant increase from 2004 results when only 27 percent of Most Wired hospitals and 12 percent of all hospitals responded, "yes."
  • Seventy-one percent of Most Wired hospitals have an electronic disease registry to identify and manage gaps in care across a population compared with 51 percent of total responders.
  • Sixty-six percent of Most Wired hospitals share patient discharge data with affiliated hospitals, in comparison to 49 percent of the total responders. Thirty-seven percent of Most Wired hospitals do so with non-affiliated hospitals versus 24 percent of total responders.

"The concept of health information exchange is absolutely correct. We need to do it and do it in a robust, refined way," stated Russell P. Branzell, president and CEO of the College of Healthcare Information Management Executives.  "The answer here is standards, standards, standards. We need to standardize the entire process, which we've done in almost every other business sector."

Memorial Hermann made its entry into this arena in 2011 when it implemented a cutting-edge, cloud-based medical image sharing platform that vastly enhanced image management, distribution and data exchanges between referring physicians and hospitals in southeast Texas. Memorial Hermann was the first in Houston, and among the first in Texas to employ this image-sharing technology.  Additionally, the health system also launched the first Health Information Exchange in Houston, a program that is significantly improving transitions of care, safety and quality by putting patient health data at the fingertips of authorized caregivers.

"We will continue to push the envelope in further developing our IT infrastructure and health information technology," said David Bradshaw, Chief Information Officer for Memorial Hermann.  "Our technology has been and will be instrumental to improving and better managing the care of our patients, delivering high-quality and safe care while simultaneously providing a better cost value to healthcare consumers. It also played a large part in Memorial Hermann being the recipient of such recognitions as the 2012 John M. Eisenberg Patient Safety and Quality Award, as well as one of the nation's top 15 health systems by Truven Health Analytics."

The 2013 Most Wired Survey also covered some new areas such as big data analytics and patient generated data.  An emerging practice, big data analytics looks at large amounts of data to uncover patterns and correlations.  According to the survey, 32 percent of Most Wired hospitals conduct controlled experiments or scenario-planning to make better management decisions.  Additionally, strides are also being made in patient connectivity.  41 percent of Most Wired hospitals provide a patient portal or Web-based solution for patient-generated data. 

Hospitals & Health Networks' Most Wired Survey, conducted between Jan. 15 and March 15, asked hospitals and health systems nationwide to answer questions regarding their IT initiatives. Respondents completed 659 surveys, representing 1,713 hospitals, or roughly 30 percent of all U.S. hospitals.

The July H&HN cover story detailing results is available at

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About the AHA

The AHA is a not-for-profit association of health care provider organizations and individuals that are committed to the health improvement of their communities. The AHA is the national advocate for its members, which includes nearly 5,000 hospitals, health care systems, networks, other providers of care and 43,000 individual members. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit the AHA Web site at

About the Most Wired Survey

The 2013 Most Wired Survey is conducted in cooperation with McKesson Corp., AT&T, the College of Healthcare Information Management Executives, and the American Hospital Association.

About Memorial Hermann

An integrated health system, Memorial Hermann is known for world-class clinical expertise, patient-centered care, leading edge technology, and innovation. The system, with its exceptional medical staff and more than 20,000 employees, serves to advance health in Southeast Texas and the Greater Houston community. Memorial Hermann's 12 hospitals include three hospitals in the Texas Medical Center, including the Texas Trauma Institute - a level I trauma center which houses the Life Flight® air ambulance - a hospital for children and a rehabilitation hospital, eight suburban hospitals, and a second rehabilitation hospital in Katy. The system also operates three Heart & Vascular Institutes, the Mischer Neuroscience Institute, three Ironman Sports Medicine Institute locations, cancer centers, imaging and surgery centers, sports medicine and rehabilitation centers, outpatient laboratories, a chemical dependency treatment center, a home health agency, a retirement community and a nursing home. As an Accountable Care Organization, the system also offers employers health solutions and health benefit plans through its wholly owned Memorial Hermann Health Insurance Company.