Memorial Hermann Sugar Land Hospital Earns Statewide Recognition for Quality and High Performance
SUGAR LAND (March09,
2015)
The Quality Texas Foundation has awarded Memorial Hermann Sugar Land Hospital the Texas Award for Performance Excellence (TAPE). Memorial
Hermann Sugar Land is one of just three organizations in the state to be given
this prestigious award recognizing strong dedication to quality and high
performance.
This distinction takes Memorial Hermann Sugar Land
one step closer to achieving the Malcolm Baldrige National Quality Award. The Baldrige Excellence Framework is used
by businesses, health care providers, schools, government agencies and other
nonprofit organizations to improve and excel in their industries.
“Being the first Houston area hospital to earn this
honor is an important milestone for Memorial Hermann Sugar Land. We are on a
continuous journey to excellence utilizing the Baldrige framework, and this award
validates that we are on the right path and encourages us to press on,” said
Greg Haralson, CEO Memorial Hermann Sugar Land.
The Quality Texas Foundation, known as a national
leader in its field, was chartered to recognize the best organizations in
Texas. The group uses an extensive evaluation process that includes hundreds of
hours spent through on-site visits to evaluate and score applicants in several
criteria.
“We see our overarching strength as ‘family caring
for family’ and this award speaks to the hard work and dedication of our team
to live that each day,” said Haralson. “We’re
beyond thrilled with this statewide honor but our journey doesn’t end here. We
will move forward toward becoming a national Malcolm Baldrige Award winner.”
Dr. Mac McGuire, CEO Quality Texas Foundation says,
“Winning this award is extremely difficult, we want it to mean something.” Dr.
McGuire adds, “Memorial Hermann Sugar Land should be seen as a bright, shining
light and a role model for other health care facilities in the state and nation.
My mother is 90-years-old, I would go out of my way to drive her to a hospital
that meets these highest standards. I hope patients, families, and employees
truly understand the importance of this award and the required dedication to
achieve it.”
Memorial Hermann Sugar Land will receive the award
during the Quality Texas Foundation annual conference June 22nd at
the Crown Plaza, Addison, Texas.
“I want to congratulate the team at Memorial Hermann
Sugar Land Hospital on this incredible achievement,” said Dan Wolterman, President
& CEO, Memorial Hermann Health System. “This is a big step forward as we continue
our journey towards becoming the nation’s first high reliability health
system.”
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About Memorial Hermann
An
integrated health system, Memorial Hermann is known for
world-class clinical expertise, patient-centered care, leading edge technology,
and innovation. The system, with its exceptional medical staff and more than
20,000 employees, serves to advance health in Southeast Texas and the Greater
Houston community. Memorial Hermann’s 13 hospitals include three hospitals in
the Texas Medical Center, including the Texas Trauma Institute – a level
I trauma center which houses the Life Flight® air ambulance – a
hospital for children and a rehabilitation hospital, eight suburban hospitals,
and a second rehabilitation hospital in Katy. The system also operates three Heart & Vascular Institutes,
the Mischer Neuroscience Institute,
three Ironman Sports Medicine Institute
locations, cancer centers, imaging and surgery centers, sports medicine and
rehabilitation centers, outpatient laboratories, a chemical dependency
treatment center, a home health agency, a retirement community and a nursing
home. As an Accountable Care Organization, the system also offers employers
health solutions and health benefit plans through Memorial Hermann Health Insurance Company.