Memorial Hermann Unveils Innovative New Community Resource Center Specially Tailored to Address Health Needs in Southwest Houston
week Memorial Hermann Health System
unveiled its first Community Resource Center, an innovative new concept which
is part a broader expansion of efforts aimed at better addressing the holistic
needs of the southwest Houston community.
mission is to improve health, and we know that health care is only 20 percent
of that picture,” said Carol Paret, Senior Vice President and Chief Community
Health Officer at Memorial Hermann. “You can never accomplish your mission of
improving health if you only focus on clinical care. A patient’s health falls
within the context of his or her life, and you have to address the context as
much as the condition in order to move the needle on health.”
Community Resource Center is located on the campus of Memorial Hermann
Southwest Hospital in the heart of a region of Greater Houston identified
as having some of the most pervasive health challenges. It is staffed by
Memorial Hermann community health workers who are equipped to help individuals
in need navigate concerns impacting their health status, including care access,
food insecurity, safe housing and transportation.
Center also has on-site representatives from three federally qualified health
clinics – Bee Busy Wellness Center, AccessHealth and Avenue 360 – to help
connect uninsured and underinsured individuals with vitally important access to
primary and preventive care.
addition to helping people obtain healthcare access, the Center also works to
improve their lives beyond the traditional scope of health care through a
partnership with the Houston Food Bank which maintains an on-site presence to
help those identified as food insecure access fresh, healthy food, as well as a
relationship with Houston Volunteer Lawyers, which provides educational
clinics, free of charge, to help people navigate complex legal issues,
including housing concerns.
referrals are needed to access the Center. Many clients learn about the resource
from Memorial Hermann clinicians who have identified that their patients are
struggling at home and need a little extra assistance to get better.
only can patients come to the Center, but members of the community can come get
the resources they need before they enter a crisis state,” Paret said.
Community Resource Center is the latest example of Memorial Hermann’s strategic
shift in direction and underscores how Memorial Hermann has been redefining its
role as a health system with a strengthened focus on addressing the social
determinants of health – such as food, housing and transportation – that have
an outsized influence of an individual’s health status.
addition to the Community Resource Center, Memorial Hermann has been working to
improve population health through a variety of initiatives, including:
patients for food insecurity and then connecting those in need with resources to
obtain nutritious meals.
- Partnering with
Meals on Wheels in a pilot program to identify patients unable to cook or shop
on their own after they leave the hospital with several weeks’ worth of meals
that have been tailored to meet their specific dietary needs and are then
delivered directly to their homes, all at no cost to the patient.
navigators to partner with uninsured and underinsured patients in the Emergency
Center to connect them with appropriate medical homes and needed resources that
can help them navigate any challenges they may experience after they leave the
- Partnering with
the Houston Parks and Recreation Department to activate local parks through the
implementation of soccer programs for youth, walking clubs for adults and
families, and pop-up farmer’s markets on weekends.
patients for physical fitness within their doctors’ offices and prescribing
exercise regimens tailored to their needs.
all part of a plan to ignite and inspire health and wellness across Greater
Houston by sharpening the focus on the needs of the specific areas and regions
that Memorial Hermann serves.
have a great responsibility and a moral obligation to do whatever we can to help
make our community healthier,” Paret said. “That’s why it’s so important for
Memorial Hermann to extend its care beyond the walls of our hospitals and
clinics to help improve people’s lives where they live, work and play.”