News Releases

Memorial Hermann Laboratory Services Recognized as Among Nation's Very Best

Houston, Texas, July 15, 2004 -- The Memorial Hermann Laboratory Services system has been named first runner up for Medical Laboratory Observer’s [MLO’s] 2004 Laboratory of the Year Award in recognition of the high-quality, physician- and patient-focused services it provides throughout the Houston area.

A respected medical trade magazine, MLO recruited a panel of leading laboratory experts to evaluate facilities across the country. Memorial Hermann Laboratory Services’ efficient, citywide system impressed the judges. That system includes more than 500 employees at two hospital-based core laboratories and six essential-services labs within community hospitals who provide doctors and their patients with prompt, dependable results.

“Memorial Hermann Healthcare System in Houston pitted itself against the likes of the laboratories at the Armed Forces Institute of Pathology, the David Grant United States Air Force Medical Center, and Chicago’s Northwestern Memorial Hospital, and Memorial Hermann was easily judged a leader,” said MLO editor Carren Bersch. “While the Cleveland Clinic Foundation was ultimately ranked number one, the Memorial Hermann Laboratory System, as first runner up, certainly earned its bragging rights in this competition.”

Memorial Hermann Laboratory Services processed more than 9 million results in 2003 while improving its physician and patient satisfaction ratings.

“Our stringent quality program, our operational excellence, and our reliance on teamwork differentiated us from our peers,” said Jim Faucett, Memorial Hermann’s vice president of laboratory services.

For more information, contact Media Relations.