Patients and Caregivers
Your Hospital Visit
We know that staying in the hospital overnight can be stressful. Here at Memorial Hermann, we do everything possible to provide a comfortable environment for you and your visitors. To help you prepare, we offer the following guidelines.
To ensure a smooth admission process, bring the following:
Some personal belongings require special care. Ask your nurse for a denture cup for your dentures and a personal belonging bag for any other items you may need to store. Be sure your name is on the cup or bag.
Please understand that we cannot accept responsibility for valuables left in your room. You may wish to leave money, jewelry and credit cards with a family member or at home. If you must keep your valuables with you, arrangements can be made by a staff member to use the hospital safe. We ask that you understand that any items you choose to keep in your possession are your responsibility.
We will try to make you as comfortable as possible in your room. Your bed will have a control button for raising or lowering, depending on what feels best to you, when. For your safety and comfort, we will clean and disinfect your room regularly.
In facilities where they may be a limited number of private rooms, all private rooms are assigned based on current availability. If you desire a private room, please make your request upon admission. Because insurance companies pay only semi-private rates, you will be asked to make payment arrangements with the Business Office.
Staff is only a call away. The remote control device near your bed has a “call” button. Press it for someone to respond over the intercom or in person. For your convenience, you will also find a call button in your bathroom.
To make your stay as smooth as possible, we offer translation services for all languages. If you need assistance in this area, you or your family representative can ask a nurse.
The control buttons for your TV are located on the same remote as the nurse "call button." We do ask that you please have consideration for your roommate by keeping the volume at a level that does not disturb him or her.
Whether you are on a regular or modified diet, you can select your next day’s meals from a menu delivered each morning on your breakfast tray.
Use the form below to find directions and parking information for your nearest location.
:Pay Your Bill Online
Pay online by credit card or check.