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EXPERIENCE MEMORIAL HERMANN'S

Instant Care Options

Access Health Care Anywhere

Memorial Hermann provides easy and convenient ways to virtually connect with a healthcare provider to receive diagnoses and treatment plans for minor illnesses. Through your Everyday Well account, we offer virtual visits in two ways: eVisit and Virtual Clinic.

eVisit and Virtual Clinic Treat

  • Allergies
  • Cold and flu
  • Constipation and diarrhea
  • Ear pain
  • Minor burn
  • Pink eye
  • Rash
  • Reflux
  • Sinus infection
  • Skin infection
  • Urinary tract infection
  • And more

Holiday Hours

December 24: 9 a.m. – 4 p.m.
December 25: CLOSED
Normal hours resume December 26: 9 a.m. – 9 p.m.

December 30: 9 a.m. – 4 p.m.
December 31: CLOSED
Normal hours resume January 1: 9 a.m. – 9 p.m.

If you are unsure about where to go based on the care you need, call the free 24/7 Nurse Health Line at (713) 338-7979 (in Houston) or 1 (855) 577-7979 (outside Houston). An experienced nurse can help you decide when and where to go for medical care.

IF THIS IS AN EMERGENCY, OR IF YOU NEED IMMEDIATE ATTENTION, DIAL 911 OR GO TO THE NEAREST EMERGENCY ROOM.

eVisit

eVisit is a series of questions about your current symptoms and medical history. A Memorial Hermann affiliated health care provider will review your answers and respond with a diagnosis and care plan, including necessary prescriptions, within 30 minutes.

Offered 7 days a week

9 a.m. - 9 p.m.

Cost: $25

Questions? Find answers on our frequently asked questions page.

 

How eVisit Works

Everyday Well Login Icon

1

Log in to Everyday Well or create an Everyday Well account.

Everyday Well Assessment Icon

2

Complete the series of questions about your symptoms.

Everyday Well Wellness icon

3

Receive a diagnosis or next steps within 30 minutes.

In some cases, a provider may not be able to give a diagnosis through eVisit. In that case, a recommendation for next steps will be sent to you in your Everyday Well account. $15 per visit for employees on the Memorial Hermann employee medical plans. $25 per visit for those on another plan. eVisits are available 7 days a week, 9 a.m. to 9 p.m. If you complete an eVisit outside these hours, you will receive a response within 30 minutes after eVisit services at Memorial Hermann begin again at 9 a.m. the next day. eVisit is available to patients ages 18 years and older. For Memorial Hermann Health Plan members, subscribers can complete an eVisit for dependents between the ages 13-17. Primary subscribers can't submit an eVisit for dependents over age 18. Patients must have an Everyday Well account and must be located in Texas when the eVisit is submitted.

Memorial Hermann Virtual Clinic

Virtual Clinic

Virtual Clinic is a scheduled video appointment with an affiliated Memorial Hermann health care provider. You can schedule a Virtual Clinic appointment by selecting a time slot below or by calling (832) 658-MHVC (6482).

Offered 7 days a week

9 a.m. - 9 p.m.

Cost: $49


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How Virtual Clinic Works

Everyday Well Login Icon

1

Log in to Everyday Well or create an Everyday Well account.

Everyday Well Virtual Clinic Icon

2

Schedule a video appointment with a Memorial Hermann affiliated health care provider.

Everyday Well Wellness icon

3

Conduct live video visit and receive a diagnosis.

$25 for Memorial Hermann Health System employees on the Memorial Hermann Health Insurance Plan . Available to patients ages 18 years and older. For Memorial Health Plan members, primary subscribers can complete and eVist for dependents between ages 13-17. Primary subscribers can't submit an eVisit for dependents over age 18. Patients must have an Everyday Well account and must be located in Texas when the Virtual Clinic is submitted.

Emergency?

Virtual Care does not treat emergent or life-threatening issues, chronic illness or provide medication refills. If you have symptoms of heart attack or stroke, or feel that you need immediate attention, call 911 or go to the nearest emergency room immediately.

Part of the Everyday Well App Experience. Download Today.

Download the Everyday Well App from the Apple App StoreDownload the Everyday Well App from the Google Play Store

What devices and operating systems are supported?

Patients may access a Virtual Clinic visit on a desktop computer, laptop computer, tablet or smart phone. Google Chrome, Internet Explorer,
Firefox and Safari Internet browsers support Virtual Clinic. Android and iOS support Virtual Clinic on tablets and smart phones.

Health insurance plan coverage varies and services may be subject to any applicable copays, coinsurance and deductibles within your plan. Please call your health insurance provider for details on your specific benefit coverage.

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