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4th Annual Memorial Hermann Health System
High Reliability Sharing Days Conference


Join Chuck Stokes, FACHE, President and CEO, and Angela A. Shippy, MD, SVP and Chief Quality Officer of Memorial Hermann Health System (MHHS) for a two-day event filled with lessons learned from leaders and front line staff across MHHS on their experiences in advancing toward high reliability.

Topics and activities for the conference include:

  • Tour of Memorial Hermann Memorial City Medical Center including Safety Huddle and Multidisciplinary Rounds
  • High Reliability Journey Milestones
  • Robust Process Improvement (RPI) Role in High Reliability — First Focus RPI Tools
  • Structure of Safety including Case Studies for Event Classification
  • Ambulatory Safety and High Reliability
  • Meeting with Process Operators
  • Robust Process Improvement Exposition for RPI Projects Across MHHS

Continuing Education


This activity has been approved for AMA PRA Category I Credit.


This conference will provide continuing education contact hours for Nursing and Social Work. Memorial Hermann Health Center is an approved provider of continued education by the Texas Nurses Association – Approver is accredited with distinction of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

American College of Healthcare Executives (ACHE):

This event meets requirements for Qualified Education (Category 2) CEUs.


Thursday, February 14, 2019
8 a.m. - 5 p.m.

Friday, February 15, 2019
7:30 a.m. - 11 a.m.

Memorial Hermann Memorial City Medical Center
921 Gessner Road
Houston, Texas 77024

Registration Info