Volunteering is as rewarding to the volunteer as it is beneficial to the patients, families, visitors and staff.

Volunteer Application

Adult Volunteer Program

The Adult Program is best suited for long-term volunteers (18 years old or older) that want to serve the Hospital and its patients.

  • Commitment: Adult Program volunteers must be able to serve one four-hour shift per week for at least one year.
  • Application: All potential volunteers who can meet the above commitment are asked to fill out an online application located on this webpage. Please do not apply for the Adult Volunteer Program if you are not able to make the year-long commitment.
  • Interview: Volunteer staff will review and select candidates based on their applications in order to set up a one-on-one interview to be completed in person. If you are selected to be a part of the Adult Volunteer Program, you will be asked to complete an online background check as well as pass a general health screen which is provided at no cost to you by our organization.
  • Orientation: All potential volunteers must pass the background check, health screen and interview process before attending an orientation. Once completed, a coordinator will assign the candidate to an upcoming orientation. Orientations are held biweekly and last no more than three hours. Individuals will learn about the Organization, what it means to volunteer, policies, rules and regulations.
  • Training: Each volunteer will receive training at their assigned area before beginning volunteer work with a Hospital unit or department.

College Volunteer Program

We are excited to announce the creation of our College Volunteer Program is best suited for full-time college students (ages 18-24) interested in pursuing a career in healthcare. It is a twelve week program offered during both fall and spring semesters, requiring the college student to serve one four hour shift each week, not missing any assignments.

  • Commitment: The College Volunteer Program requires the student to be enrolled in an accredited higher education institution full-time, attend the mandatory orientation and to serve at least four hours every week, not missing any shifts during the College Volunteer Program (excluding holidays and breaks).
  • Application: All volunteers who can meet the above commitment are asked to fill out an online application which will is made available on this webpage. Please do not apply for the College Volunteer Program if you are not able to make the commitment.
  • Interview: Volunteer staff will review and select candidates based on their applications in order to set up a one-on-one interview to be completed in person. If you are selected to be a part of the College Volunteer Program, you will be asked to complete an online background check as well as pass a general health screen which is provided at no cost to you by our organization.
  • Orientation: All potential volunteers must pass the background check, health screen and interview process before attending an orientation. Once completed, a coordinator will assign the candidate to an upcoming orientation. Orientations should last no more than three hours. Individuals will learn about the organization, what it means to volunteer, policies, rules and regulations.
  • Training: Each student will receive one-the-job training in their assigned placements by Memorial Hermann Southwest staff during their first official day of volunteering.
  • Volunteer: Students will volunteer a minimum of four service hours per week throughout the twelve week program. Recommendation letters are provided to those students who meet all Program requirements.

Summer Junior Volunteer Program

The Summer Junior Volunteer Program is for high school students 16-19 years old. It is a seven week program that will take place July – August 2019. Students who will turn 16 after June 1st will need to apply for the 2020 Summer Junior Volunteer Program. Please note that this program is highly competitive.

  • Commitment: Program participants must attend a mandatory orientation. They will volunteer for two four hour shifts for a total of eight hours weekly throughout the seven week program.
  • Application: All potential volunteers who can meet the above commitment must fill out an online application.
  • Acceptance: Final selections of program participants will be made by the end of May.
  • Orientation: All potential volunteers must have an interview, pass a background check and show proof of a negative TB test done in the past 12 months in order to receive an invitation to attend an orientation session. Program participants will learn about the organization, hospital policies, rules and regulations, and what it means to volunteer at Memorial Hermann Southwest Hospital.
  • Training: Program participants will receive on the job training in their assigned placements on their first official day of volunteering. All MHSW volunteers must wear uniforms while working; they will be available for purchase at the orientation session.
  • Volunteer: Program participants will volunteer for two four hour shifts for a maximum of eight service hours per week throughout the seven week program. Certificates of completion will be provided to those who meet all program requirements. Recommendation letters will be written on a case by case basis depending upon several criterion, including staff reviews, attendance, punctuality and adherence to all program rules and regulations. While we understand that family commitments may occur during the program, letters will only be given to those who complete 48 hours of volunteering. Those scheduled to volunteer on July 4th may make up their shifts on a day approved by the Volunteer Coordinator.

Frequently Asked Questions about Volunteering and Donations

Volunteering

Adult Volunteers

  • Must be 18 or older.
  • Must volunteer one three- or four-hour shift per week for one year.
  • Service hours can begin at any time during the calendar year.

Junior Volunteers

  • Must be 16 to 17 years old (16 by the first week of June and attending high school in the fall).
  • Program requirements and restrictions apply. Please see the Summer Junior Volunteer Program for more information.

Training takes place mostly during the business day. If your desire is to work during the evenings and/or weekends, you will need to arrange your schedule so that you are able to attend our orientation and daytime unit-based training.

Our volunteers have a wide range of contact with a variety of staff members; however, the volunteer program is not structured to provide a shadowing/observational experience.

The application process can take 2-4 weeks to complete. It is our responsibility to ensure the safety of our patients with a thorough screening process, which includes a health screening and criminal background check.

Volunteers will be selected to attend an orientation and will be assigned to a specific unit or area where they will receive a second tailored training which specifically covers the volunteer’s duties within the department or hospital unit.

Group Volunteering

We appreciate the gesture but, due to patient confidentiality and infection control policies, we are not able to accommodate group volunteering in our hospitals on a short-term basis. If your group is interested in doing a project for the hospital, please contact the Volunteer Services Office at (713) 456-5180 for group activities that can benefit the patients and staff at our hospital.

Donations

Please call the Volunteer Services office at (713) 456-5180 to inform us of your donation so that we may discuss an appropriate time for drop-off. Please note that in most cases, donated items must be new and should NOT be gift-wrapped in order for us to distribute the items.

  • Toiletries: deodorant, toothbrushes, toothpaste, combs, preferably small or travel-sized
  • Socks and Underwear: Women's underwear (new) needed in all sizes, as well as athletic socks and footies
  • Clothing: T-shirts, elastic-waist pants (like pajama pants or sweatpants), and sports-bras are needed in all sizes. Often our patients' clothing is damaged or must be cut off of their body when they come to the hospital
  • Coloring Books: Coloring Books (or drawings that you have Xeroxed and stapled together) with a snack-size baggie attached in which you have placed a few crayons
  • Stuffed Animals: Stuffed animals are appreciated by all of our patients, children as well as adults
  • Crossword Puzzles and Word Finds: Create your own, or provide the purchased variety. Please include a pencil (one-time use mechanical pencils are best, as patients/family members probably will not have access to a pencil sharpener)
  • Craft/Activity Kits: Assemble simple craft/activity kits that have all pre-measured, pre-cut supplies included in a Ziplock bag with a small direction sheet (cross-stitch, needlepoint, bead activities, bracelet-making thread, leather lacing activities)
  • Stationery: Note cards, envelopes, or postcards. Please include stamps
  • Blankets: Small throws or lap blankets, receiving blankets for newborns

Because our patients come from a wide variety of religious, political, and social backgrounds, we require that all donations be religiously and politically neutral.

If you wish to donate something not on this list, please call our office to discuss.

Due to infection control issues and safety guidelines, we are only able to give our patients newly purchased toys. It is recommended that donated items be in original packaging.

No food (including candy) may be given to the patients. Many of our patients are on dietary restrictions and cannot have certain foods. Please do not bring any edible donations to the hospital. We also ask that you not include any food with other donations.

We are sorry, but because of concerns for the patient's privacy, infection control and security, donors are not permitted to visit patient floors. Please be assured that our patients are appreciative of your donation.

If you or your group is interested in performing at the hospital, please call (713) 456-5180 for more information.

All donations will be acknowledged. If you deliver your donation, fill out a donor form and we will mail you an acknowledgement letter. If you are sending a donation, please include your name, address, and phone number, and we will mail you a letter of acknowledgment. We do not specify dollar amounts on our acknowledgement letters.

Will someone pick up my donation?

Due to staffing and transportation limitations, we are not able to pick up your donations. However, in-kind donations can be mailed to:

Volunteer Services
Memorial Hermann Southwest Hospital
7600 Beechnut
Houston, TX 77074