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Release of My Medical Records

The Memorial Hermann Release of Information Department is dedicated to processing your requests for protected health information in a timely manner. Hours of operation are Monday through Friday, 8:00 a.m. to 4:00 p.m.

For your convenience, we have one mailing address for Release of Information for the Memorial Hermann Health System. Select the LOCATIONS link to view a listing of all hospitals, specialty centers, diagnostic labs and physician offices.

Mailing Address:

Memorial Hermann Release of Information
7737 SWF C94
Houston, TX 77074

Phone Number: (713) 867-4335 

Memorial Hermann Health System is not custodian of records for any of the Memorial Hermann Surgical Centers or hospital facilities. You will need to address your request for medical records as directed on those facility specific websites. For a list of these facilities, please see the list of surgical centers.

For Our Patients

How Can I Obtain A Copy of My Medical Record?

Patients can complete:


Memorial Hermann will respond to your request within 15 days. A cost-based fee, including only the cost of labor for the production of the information requested and supplies for creating the information, along with possible postage, may be assessed.

How Can My Medical Records Be Transferred To Another Health Care Provider?

Physicians that have staff privilege at Memorial Hermann have immediate access to your information through the electronic medical record. Simply ask your health care provider to review your medical records and imaging studies online.

For physicians or health care facilities not affiliated with Memorial Hermann, you can request that we transfer your medical records by completing the form below.

In addition, your physician can also ask that your medical records be sent to their office by requesting your medical records on his office letterhead and faxing back to the Release of Information Department.

How Can I Obtain a Copy of My Radiology Images?

Request Imaging Records. You can also call (713) 778-2545.

How Can I Obtain a Copy of My Itemized Billing Statement?

To obtain a copy of your itemized billing statement, please call (713) 338-5502.

Can I Request an Amendment To My Medical Records?

A patient has the right to request an amendment to information contained within their medical record. Complete the form: Request to Amendment of Protected Health Information.

Can I Request an Accounting of Disclosures?

You have the right to receive an accounting of disclosures of protected health information made by Memorial Hermann in the six years prior to the date on which the accounting is request. Request for Accounting of Disclosures

I am the medical power of attorney. How do I request copies of medical records?

When requesting medical records acting as the medical power of attorney, we will ask that you supply a copy of the medical power of attorney as well as the physician statement citing that the patient is unable to make medical decisions for oneself.

What is the process to have my medical records sent to a third party?

You may complete one of our authorization forms listed below and give this form to the third party requestor to mail to Memorial Hermann with a cover letter.