Visitor Information

At Children's Memorial Hermann Hospital, we'll make it easy for you to stay connected – to us and to friends and family who may be receiving care. We work hard to fit our services around your needs. That's why we offer useful online service tools and information, including:

Parking/Valet Parking and Rates

For Patients

Admissions and Care: Most of our patients require multidisciplinary medical care for acute or chronic medical or surgical conditions. Patients are admitted by private general pediatricians, The University of Texas Pediatric Group and pediatricians who specialize in cardiology, neurology, infectious diseases, endocrinology, hematology and psychiatry.

Many referrals are made from area hospitals for children who require more intense treatment or advanced diagnostic care. While our primary surgical specialties are general, neurology, plastic and otolaryngology, we are equipped to care for children with any medical or surgical problem.

Business Services: (713) 448-5502 or (800) 526-2121

Concierge Services: The Concierge at Memorial Hermann-Texas Medical Center can offer suggestions on getting around the hospital and city, as well as recommend local hotels, restaurants and other information. Call (713) 704-1007 for more information.

Language Assistance: Interpreter service available upon request.

Medical Records/Release of Information: 1st floor, Robertson Pavilion, (713) 704-3600, 8:30 a.m. to 4 p.m.

Patient Relations: (713) 704-4540

For Visitors

Gift Shop: 1st floor, Hermann Pavilion

Meditation/Chapel/Prayer Rooms: Dunn Chapel: Atrium, Hermann Pavilion (ground floor)

Sterling Prayer & Meditation Room: 1st floor, Robertson Pavilion

Muslim Prayer Room: 6th floor, Cullen Pavilion

Chaplain Services: (713) 704-4160

Preventing the Spread of Infection: Please help us provide a safe environment for everyone who comes to our hospital by following these guidelines:

• Always wash hands before entering and as exiting a child's room.
• Hands are the primary way infections are passed from one person to another.
• For convenience, alcohol hand sanitizers are located next to the entrance of each room.
• If you or your other children are sick, please to not visit the hospital.
• Many childhood infections are contagious and infections can be passed from one person to another just by visiting.
• To prevent the spread of infection, please do not visit other patient's rooms.
• If you or your child has been around anyone with chickenpox within the past three weeks and your or they have not had chickenpox, please do not visit.

Smoking Policy: Outside Robertson Pavilion

Staying in Touch: Our nurses are available to speak with you regarding an update on your child. Outside the hospital call (713) 704-2170 to speak with your child's nurse. For protection, you will be assigned a security code during the admission process to use when calling. Only family and friends with the security code will be provided information on the patient.

Waiting Rooms:

• Main Waiting Areas - 7th , 8th, 9th and 10th floors, Hermann Pavilion, 11 a.m. - 1 p.m.; 5 - 8:30 p.m.
• PICU - 9th floor, Hermann Pavilion
• NICU - 7th floor, Hermann Pavilion

Dining

For Pediatric Patients

Children's Memorial Hermann Hospital's Inpatient Dining Menu | En Español

For Adult Labor & Delivery Patients

Memorial Hermann-Texas Medical Center Inpatient Dining Menu