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Memorial City Medical Center

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International Patient Program

Memorial City hospital exterior

Memorial Hermann Memorial City Medical Center is a leading acute care hospital in the heart of west Houston, Texas. Houston is known across the world for innovations in health care and for providing some of the best medical care available, and that is exactly what you’ll experience at Memorial Hermann Memorial City. Additionally, you’ll find spacious facilities, state-of-the-art equipment and technology, and the specialty expertise of a Texas Medical Center facility combined with the convenience of a community hospital – all in a premier west Houston location.

It's a one-of-a-kind medical center in an ideal location for individuals and families traveling to the United States for their medical care. Located on the west side of Houston, Memorial Hermann Memorial City is adjacent to a five-star Westin Hotel for guest accommodations, and features skybridge access to the upscale Memorial City Mall for abundant retail shopping and plentiful restaurant dining. Neighboring areas within minutes from Memorial City include Houston's CITYCENTRE and the Galleria for additional shopping and dining.

Repeatedly ranking in the top 5 percent of U.S. hospitals, Memorial Hermann Memorial City has earned accolade after accolade for patient safety and exemplary clinical quality. With a medical staff exceeding 1,400 affiliated physicians representing more than 90 medical specialties, Memorial City explores new, innovative treatments each day that are changing health care and improving quality of life for patients.

Facts and Figures

  • 2,000 employees
  • 1,400 affiliated physicians
  • 444 licensed beds
  • 3,600 babies delivered per year
  • 15,000 surgeries per year

Specialty Expertise

Memorial Hermann Memorial City offers a wide variety of leading specialty services and programs, including:

  • Cancer Center, including the Bobetta Lindig Breast Care Center with Memorial Hermann
  • Center for Advanced Orthopedics featuring the Memorial Hermann Joint Center and the IRONMAN Sports Medicine Institute
  • Children's Memorial Hermann
  • Diabetes Center
  • Digestive Health Center, including the NewStart Surgical Weight Loss Program and the Heartburn Treatment Program
  • Ear, Nose & Throat
  • Emergency Center and Children’s Emergency Center
  • Heart & Vascular Institute
  • Imaging Center
  • Neuroscience Program
  • Pelvic Floor Health Center
  • Sleep Medicine Services
  • Sports Medicine
  • TIRR Memorial Hermann Outpatient Rehabilitation
  • Urology Services
  • Women's Memorial Hermann
  • Wound Care / Amputation Prevention Center

Awards and Recognitions

Memorial City Magnet RecognizedAccredited by The Joint Commission, Memorial Hermann Memorial City’s commitment to excellence is recognized not only by our patients but by national third-party organizations that monitor our nation’s 5,000 acute care hospitals. A few of those recognitions are:

  • Designated by the American Nurses Credentialing Center (ANCC) Magnet Recognition Program®. The Magnet Recognition Program recognizes healthcare organizations that demonstrate excellence in nursing services. Magnet recognition is the highest national credential for nursing excellence in the country, serving as the gold standard for nursing practice. Of the over 5,000 hospitals in the U.S., only 523 are Magnet facilities – and Memorial City has rejoined this select group as one of 47 Magnet facilities in Texas
  • Texas Award for Performance Excellence (2017-2018) – Quality Texas Foundation
  • 100 Top Hospitals® IBM Watson Health™ 2019 – for the eighth time
  • Becker's Hospital Review 100 Great Community Hospitals

International Patient Program

The International Patient Program at Memorial Hermann Memorial City Medical Center welcomes patients from around the world who seek an initial diagnosis, treatment for a diagnosed disease or disorder, a valued second opinion, or an annual checkup.

Experienced affiliated physicians and hospital staff are dedicated to providing comprehensive care and meeting the cultural needs of international patients. The International Program team speaks a variety of languages. Personal liaisons greet and accompany international patients from the moment of arrival to ease the cultural and social transition and provide personalized services.

International Patient Program Team

  • Reviews patient records prior to arrival
  • Provides financial counseling
  • Prepares pre-arrival cost estimates
  • Identifies appropriate specialist(s) and arranges appointments with physicians and consultants
  • Coordinates care among specialists to ensure full comprehensive communications
  • Arranges travel and accommodations at the airport upon arrival to expedite customs
  • Arranges for VIP accommodations at the hospital and around the city
  • Assists with preregistration
  • Facilitates access to medical records expeditiously
  • Provides interpretation and translation services
  • Provides for special religious and cultural needs and diets
  • Provides lists of places to visit while in Houston, including shopping, restaurants, hotels, local events, travel agency information, catering and many more
  • Follows up with patient’s home physicians to coordinate treatment

Memorial City International ServicesMemorial Hermann Memorial City Medical Center
International Patient Program

921 Gessner Rd.
East Tower, 8th Floor
Suite 107
Houston, TX 77024

Abeer Saqer, Director

Office (713) 242-2286
Direct (713) 412-6838
Fax 713-634-2747

Osama Zain, International Patient Coordinator

Office (713) 242-4264
Direct (832) 434-7927
Fax (713) 634-2747

Rola Elatwani, International Patient Coordinator

Direct (713) 897-9757
Fax (713) 634-2747

Zeina Gebara, International Patient Coordinator

Direct (713) 474-3236
Fax (713) 634-2747

Billie Bolton, Business Office

Office (832) 631-0197
Direct (713) 583-5255