Memorial Hermann building

Memorial Hermann and BlueCross BlueShield of Texas Have Reached an Agreement

As you know, on March 1, 2022, BlueCross BlueShield of Texas (BCBSTX) allowed Memorial Hermann contracts for our hospital facilities, physician group and accountable care program to expire. Since then, Memorial Hermann has remained committed to engaging with BCBSTX in meaningful discussions that put our patients first.

We are pleased to share that Memorial Hermann has reached an agreement to continue our relationship with BlueCross BlueShield of Texas (BCBSTX), maintaining the integrity of both our health system and our clinically integrated physician network (MHMD), so we can continue serving our patients with exceptional, high-quality, affordable health care.

This means that in-network access to Memorial Hermann’s hospitals, facilities and affiliated providers is restored for our patients with BCBSTX commercial PPO/POS, EPO, Blue Essentials HMO, and Medicare Advantage HMO/PPO health plans, and they will not experience any further disruption in their care, effective immediately.

As the state’s largest health insurer, BCBSTX’s commitment to the sustainability of our health system, our physician network, and our Accountable Care Organization is integral to the health and wellbeing of the many communities we have proudly served for more than a century. It is our distinct honor and privilege to continue delivering these services as in-network providers, for all those who need us, for many more years to come.

Thank you for entrusting us with your care.

Frequently Asked Questions

Memorial Hermann has reached an agreement to continue our relationship with BlueCross BlueShield of Texas (BCBSTX), maintaining the integrity of both our health system and our clinically integrated physician network (MHMD), so we can continue serving our patients with exceptional, high-quality, affordable health care.

This means that in-network access to Memorial Hermann’s hospitals, facilities and affiliated providers is restored for our patients with BCBSTX commercial PPO/POS, EPO, Blue Essentials HMO, and Medicare Advantage HMO/PPO health plans, and they will not experience any further disruption in their care, effective immediately. Patients may schedule upcoming appointments as they normally would.

In-network access to our 265+ Memorial Hermann hospitals and facilities, as well as our more than 3,000 physicians in our clinically integrated physician network, is restored for our patients covered by BCBSTX commercial PPO/POS, EPO, Blue Essentials HMO and Medicare Advantage HMO/PPO health plans (including applicable out of state BCBS patients), effective immediately.

Patients with commercial and Medicare Advantage BCBS health plans can continue to receive in-network care at Memorial Hermann and with our affiliated providers. If you moved your appointment, please contact your provider to reschedule.

There is no action needed to regain in-network access to Memorial Hermann hospitals and facilities. This access is restored, effective immediately. However, if you are an HMO patient and your PCP was transitioned during this time, please contact the member services phone number on the back for your BCBSTX member ID card to initiate the transfer back to your previous PCP.

Please call the member services phone number on the back of your BCBSTX member ID card for questions related to out-of-network billing and payments.

Please feel free to call your physician’s office directly regarding questions specific to your care needs.