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Care You Need From the Comfort of Your Home

Memorial Hermann's Virtual Office Visit provides an easy way to connect with your Memorial Hermann Medical Group (MHMG) provider through a scheduled video or telephone appointment. Through Virtual Office Visit, you can receive care for common illnesses and chronic diseases, schedule your annual wellness check-up, or even get a prescription refill. Virtual Office Visit allows you to connect with your MHMG provider to maintain your optimal health. You can schedule a Virtual Office Visit by calling your provider’s office.

Special Notice

If you suspect you may have COVID-19 and would like to consult with a health care provider, you are encouraged to use Memorial Hermann-GoHealth Virtual Urgent Care or to schedule a Virtual Office Visit with your Memorial Hermann Medical Group provider.

Virtual Office Visit Treats

Through Memorial Hermann Virtual Office Visit, patients can speak with their provider to help manage an ongoing or chronic health condition, get medication refills, and receive a diagnosis for a variety of common medical conditions including, but not limited to:

Acute Conditions

  • COVID 19 testing and education
  • Cough/Cold/Flu/Allergies/Sinus problems
  • Urinary issues
  • Stomach and digestive issues
  • Some skin rashes
  • Joint pain and injuries

Chronic Conditions

  • High blood pressure
  • Diabetes
  • High cholesterol
  • Thyroid Disease
  • Mental Health: Depression, Anxiety, Insomnia
  • Medication refill visits
  • Follow up visits for chronic conditions
  • Lab order/Lab review visits


  • Medicare wellness visits

How Virtual Office Visit Works

Step 1

Fingerprint inside mobile phone icon

Schedule an appointment by calling your provider's office.

Step 2

Mobile phone and computer icon

At your appointment time, log into your Everyday Well account and click 'Start Visit' on your dashboard.

Step 3

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Chat via video with your MHMG provider.

Questions? Find answers on our frequently asked questions page.


Virtual Office Visit does not treat emergent or life-threatening issues. If you have trouble breathing or symptoms of heart attack or stroke, or feel that you need immediate medical attention, call 911.

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Patients can access Virtual Office Visit on a camera-enabled device.

Patients must have an Everyday Well account and must be located in Texas when the Virtual Office Visit is conducted.