Memorial Hermann 24/7 Virtual Urgent Care provides two easy ways to connect online with a Memorial Hermann health care provider.
eVisit is an online questionnaire that you can complete 24/7. Answer questions about your current symptoms and even upload photos to get a treatment plan.
eVisit Video is a 24/7 on-demand, face-to-face video option to speak with a provider.
With eVisit and eVisit Video, receive diagnoses and treatment plans, including medically necessary prescriptions, for minor illnesses like allergies or pink eye.
If you suspect you may have COVID-19 and would like to consult with a healthcare provider, you are encouraged to use 24/7 Virtual Urgent Care.
Questions? Find answers on our frequently asked questions page.
eVisit and eVisit Video do not treat emergent or life-threatening issues. If you have trouble breathing or symptoms of heart attack or stroke, or feel that you need immediate medical attention, call 911.
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eVisit and eVisit Video are available on EverydayWell.com and the Everyday Well App. For Everyday Well App Android users, you will need to have a few Everyday Well app permissions enabled. Required permissions include camera, microphone and storage. To learn more about Android app permissions, please visit Google Play Help.
eVisit Video requires using the latest version of one of the following internet browsers: Chrome, Safari, Firefox or Edge.
In some cases, a healthcare provider may not be able to give a diagnosis through eVisit or eVisit Video. In that case, a recommendation for next steps will be sent to you in your Everyday Well account. Memorial Hermann Health Insurance Plan is temporarily waiving the $15 visit fee for employees on the Memorial Hermann employee medical plans. $25 per visit for those on another plan. eVisit and eVisit Video are available 24 hours day, 7 days a week. eVisit and eVisit Video treats patients ages 18-75 years old. For Memorial Hermann Health Plan members, subscribers can complete an eVisit for dependents between the ages 13-17. Primary subscribers can't submit an eVisit for dependents over age 18. Patients must have an Everyday Well account and must be located in Texas when the eVisit or eVisit Video is conducted.