Patient Information

Business Office/Cashier: (281) 644-7121

Language Assistance: Interpreter services are available for all languages (including American sign language – ASL). The patient or family representative should ask a nurse for assistance.

Diabetes Education: (281) 644-7055

Imaging Services: (281) 644-7143

Patient Relations: (281) 644-7579

Patient Guide

Visitor Information

Gift Shops: 1st floor, main lobby, M-F: 9 a.m. to Noon; 1 to 4 p.m., (281) 644-7129

Meditation/Chapel/Prayer Rooms
Chapel: First floor, just across from the Gift Shop
Chaplain Services: (281) 644-7128

We are a smoke-free campus.

Waiting Rooms and Visiting Hours

General Visiting
9am - 9pm
Children younger than 12 are not permitted in patient care areas, waiting rooms or the hospital lobbies without adult supervision.

9am - 9pm
Parents may visit at any time and are encouraged to spend the night. A parent or adult is required to stay with children younger than 8 years of age.

Modified Visitor Policy During COVID-19

Postpartum & Maternity Center
10am - 8:30pm
Grandparents and partner any time. Children younger than 12 are NOT permitted except for siblings of newborns.

9am - 6:30 p.m. and 8 - 9 p.m.
Please limit your visits to 15 minutes; two adults at a time, no one younger than 12. Flowers and balloons are not permitted

Food at Memorial Hermann Katy Hospital

Cafeteria - Located on the first floor

Open Monday - Friday

  • Breakfast: 7 a.m. - 9:30 a.m.
  • Lunch: 11 a.m. - 1:30 p.m.
  • Dinner: 4 p.m. - 6:30 p.m.

Vending machines are located across from the Cafeteria.

Memorial Hermann Health System prohibits discrimination in visitation based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.