Memorial Hermann Memorial City Medical Center Emergency
921 Gessner Rd
Houston, TX 77024
24-Hour Emergency Care
In an emergency, it’s important to make sure you’re receiving expert care from a trusted provider. Memorial Hermann Memorial City Medical Center has been taking care of west Houston families since 1971. We’ve established a reputation for high quality, emergency care, with access to all the resources of a full service, award-winning Medical Center within the community.
Our Emergency Center is prepared to care for all emergencies in adults or children, any time of day or night including chest pain, heart attack, stroke, respiratory issues, abdominal pain, broken bones and any other critical illnesses or injury. Staffed by affiliated board certified emergency medicine physicians and specially trained emergency care nurses, the Emergency Center is backed by the vast clinical resources of more than 1,100 medical staff physicians representing 70+ specialties affiliated with Memorial Hermann Memorial City.Memorial Hermann Memorial City’s Emergency Center also includes a dedicated Children’s Emergency Center adjacent to the main Emergency Center off of Gessner, as well as an OB Emergency Center on the 3rd floor of the Memorial Hermann Tower
Memorial Hermann Memorial City’s Emergency Center also includes a dedicated Children’s Emergency Center adjacent to the main Emergency Center off of Gessner, as well as an OB Emergency Center on the 3rd floor of the Memorial Hermann Tower
Let us be your choice for emergency care. We are grateful for the opportunity to care for you and your family as part of our family. We’ve got you covered.
Online ER Check In
Let us know that you’re on your way. Schedule your time now using ScheduleNow.
Three easy steps to reduce your ER wait time.
Choose an ER
Select a Treatment Time
Be Seen Within 15 Minutes of Arrival
Select a treatment time & complete the required information to pre-register online.
Wait in the comfort of your home instead of the ER & a healthcare professional will see you within 15 minutes of arrival.
In the event of a true emergency, dial 9-1-1 or go to the nearest emergency room immediately.
If patients with more emergent medical conditions are present in the ER at your scheduled time, those patients will be seen prior to you.
Emergency Center Directions and Parking
The Emergency Center and Children’s Emergency Center are located in the East Tower and can be accessed off of Gessner just south of I-10 and across from Memorial City Mall. Free parking is available for patients and their families.
This is the main entrance to the Medical Center off of Gessner and home to the Heart & Vascular Institute. It is also the entrance for the Emergency Center and Children’s Emergency Center.
- Designated Emergency Center parking is provided free of charge to patients and their families in the gated area on the first floor of Garage 3. Present the ticket to the Emergency Center registration team upon arrival for an exit token. Non-Emergency Center visitors will pay $20 to exit this area.
Other Parking Options:
- Garage 3 in the un-gated areas on levels B, C and D
- Garage 4
- Surface lots accessible by Gessner
- Valet parking available
The OB Emergency Center is available for women who are 20 weeks or more in their pregnancy. It is located in the 33-story Memorial Hermann Tower, adjacent to The Westin, on the 3rd floor. If you are 19 weeks or below, proceed to your nearest Emergency Center unless indicated by your physician.
Memorial Hermann Tower
The 33-story Memorial Hermann Tower is home to Women’s Memorial Hermann, Children’s Memorial Hermann and the new Center for Advanced Orthopedics.
- Garage 5 in the un-gated areas on levels B, C, D and E.
A covered skywalk on level B of the Garage provides convenient access to the Memorial Hermann Tower. Once inside, proceed down the escalator. Hospital services are accessed by the elevator bank directly ahead (floors 2-12). The OB Emergency Center is on the 3rd floor.
Door to Balloon Excellence
Memorial City maintains 100 percent compliance with evidence-based standards for the time it takes to open a blocked artery with angioplasty, which involves inflating a tiny balloon at the point of blockage in an artery. This is significant because every minute the artery is blocked, more heart muscle dies. Our door-to-balloon time — from patient arrival (door) to the start of treatment to restore blood flow (balloon) is well within the critical 90-minute window.