Memorial Hermann Health System prohibits discrimination in visitation based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

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Patient Guide Campus Fact Sheet


Food and Cafeteria

The cafeteria at Memorial Hermann Northeast Hospital is open for breakfast, lunch and dinner.


  • Breakfast: 7 - 9:30 a.m.
  • Lunch: 11 a.m. - 1:30 p.m.
  • Dinner: 5:30 - 7 p.m.
  • Additional Extended Grill: (Mon - Fri) 1:30 - 5:30 p.m.

Vending Machines

Vending machines are located next to the cafeteria, near the Southwest Tower Lobby and in the Emergency Department.

Gift Shop

A wide variety of toiletries, gifts and plants are available in the Gift Shop located off the Main Lobby at Entrance A. The Memorial Hermann Northeast volunteers staff the shop, and proceeds are donated back to the hospital. For more information, call (281) 540-7844.

Meditation/Chapel/Prayer Room

Located near the Southwest Tower Lobby. You may also call the chaplain at (281) 540-7829.

Visitor Information

Visiting Hours

General visiting hours are from 8 a.m. to 9 p.m. After 9 p.m. and for visitors planning to stay overnight, a visitor's pass is required. This may be obtained through the Security Desk at the Emergency Department.

Information Desks

East Lobby Entrance (281) 540-6274
Southwest Tower Lobby (Entrance M) (281) 540-6242

Lost and Found

Please contact Security at the East Lobby Information Desk or by calling (281) 540-7829.

Smoking Policy

We are a tobacco-free campus. Tobacco use is not permitted inside or on the grounds outside the hospital. If you are interested in one of our smoking cessation seminars, contact our Cardiopulmonary Department at (281) 540-7851.

Patient Information

Pre-Registration for Inpatient/Outpatient Procedures  Pre-Registration for Childbirth

Language Assistance: Interpreter services are available for all languages (including American Sign Language - ASL). The patient or family representative should ask a nurse for assistance.

Frequently Called Phone Numbers

Find a directory of frequently called phone numbers at Memorial Hermann Northeast Hospital below.

Main Hosptial Number (281) 540-7700
Billing and Business Services Office (281) 540-7879
Cancer Center (281) 540-7905
Cardiopulmonary/Respiratory (281) 540-7851
Coronary Care Unit (281) 540-7990
Day Surgery (281) 540-7882
Dietitians (281) 540-7855
Emergency Department (281) 540-7999
Five Tower (Surgical Care) (281) 540-6244
Gift Shop (281) 540-7844
Information Desk: East Lobby (281) 540-6274
Information Desk: Southwest Tower Lobby (281) 540-6242
Intermediate Care Unit (281) 540-7984
Laboratory (281) 540-7840
Language Assistance (281) 540-7812
Lost and Found (281) 540-7840
Medical Records (281) 540-7899
Operator (281) 540-7700
Patient Relations (281) 540-7101
Pediatrics (281) 540-6244
Physical Therapy/Rehabilitation (281) 540-6244
Physician Referral (281) 222-CARE (2273)
Preregistration (281) 540-7812
Release of Information (281) 540-7971
Room Numbers (281) 540-7700
Scheduling Mammography and Outpatient Imaging (281) 540-7995
Radiology (281) 540-7995
Vascular Lab (281) 540-7995
Security (281) 540-8439
Seniors Program (281) 222-CARE (2273)
Surgery Scheduling (281) 540-7367

Dialing Patient Rooms

You can now dial direct to any patient room from outside the hospital. Ask the patient or a family member for the direct patient room number or call the hospital switchboard at (281) 540-7700 and ask for the direct patient room number.

A hand holds up a mobile phone with a message about a loved one's procedure; the background is a hospital waiting room.

Stay Connected, Even When You're Apart

With EASE, Memorial Hermann offers a secure way to keep your family members informed on how your hospital care is progressing.

Learn More About EASE