A Personal Guide for Your Weight Loss Journey

Navigating the road to weight loss and healthier living can feel overwhelming. Where do you start? Which options are right for you? If you struggle with weight loss and are ready to find lasting results, Memorial Hermann is here to help.

With the Memorial Hermann NewStart™ Care Concierge Program, our staff of experienced professionals will help guide you through the entire process and provide the support you need. This program is available at no cost for Memorial Hermann NewStart patients.

Memorial Hermann NewStart offers both surgical weight loss and medical weight management programs, combining a science-based clinical approach with compassionate, personalized care. Our Care Concierge team is available to assist you each step of the way, from answering questions about medical providers to connecting you with support resources.

Program Overview

The Care Concierge team plays an important role in your weight loss experience. You are not alone. Our dedicated team is your supportive guide throughout the entire process.

The Care Concierge program is your central point of contact for information, support and guidance during your weight loss and weight maintenance journey. Whether you are a surgical or medical weight loss patient, our staff is available to assist you while you work with physicians to customize and implement a plan to meet your specific needs. Having a partner at your side can be a big help as you work toward living a healthier life, and we are here to help you navigate the process and sustain your results.

How it Works

Weight loss support may look different for each patient, and we customize our guidance to meet your specific needs. A Care Concierge team member can work with you to determine the appropriate level of support, which may include:

Care Coordination

  • Assistance with physician referrals and scheduling appointments
  • Assistance with communicating needs and goals to the appropriate clinical staff to help ensure patients receive the best possible care.

Pre-Surgical Education

  • Education and counseling about what to expect before, during and after surgery
  • Assistance in preparing for the changes ahead, including resources for learning new approaches to eating behaviors

Post-Surgical Support

  • Nutrition classes with a registered nurse and dietitian to help establish healthy post-surgery eating behaviors
  • Support groups to provide ongoing support

Additional Resources

  • Recommendations for additional seminars and classes to strengthen your support network and help you maintain your healthy changes
  • Referrals to additional services, including psychological or psychiatric care

Care Concierge Staff

Our team includes a licensed nurse practitioner and staff members who understand first-hand what weight-loss patients go through.

In addition, we coordinate with other Memorial Hermann clinicians to provide a spectrum of care, including nurses, dietitians, social workers and other specialists.

Let's Get Started

Taking the first step toward sustainable weight loss and a healthier life is easier when you have a dedicated partner. The compassionate team members with the NewStart Care Concierge program can guide, educate and encourage you on the path to renewed health and well-being.

Contact our team to learn more about the assistance we provide, at no cost, to help you achieve and maintain your weight loss goals. Call (713) 338-7580 and let’s start working together.