Women's Memorial Hermann at Memorial City Medical Center is an extraordinary facility designed to serve the unique health care needs of women and babies in a caring, compassionate environment. We offer the most advanced, family-centered obstetrical care available in the west Houston, Cy-Fair and Katy areas. Providing comfortable and private accommodations for our patients and their families is a primary focus in the layout of our birthing floors and neonatal units.
The quality of your childbirth experience matters to us. Our top priority is the safety and wellbeing of mom and baby. That is why we have put numerous mechanisms in place to ensure our patients receive the very best care. We offer in-house OB/GYN and Neonatology coverage and dedicated OB Anesthesia in preparation for any possibility, just in case.
Our 40-bed Level III and Level II Kate Lindig Neonatal Intensive Care Unit (NICU) is located on the floor directly above the Labor & Delivery unit within Women’s Memorial Hermann. Offering exceptional clinical care for high-risk newborns as early as 23 weeks’ gestation, the multidisciplinary team combines their expertise to provide optimal care for each baby and each family. High risk infants receive continuous monitoring, observational support and specialized medical care, with skilled neonatology in-house 24 hours a day, 7 days a week.
Our 40-bed Level III and Level II Kate Lindig Neonatal Intensive Care Unit (NICU) is located on the floor directly above the Labor & Delivery unit within Women’s Memorial Hermann. Offering exceptional clinical care for high-risk newborns as early as 23 weeks’ gestation, the multidisciplinary team combines their expertise to provide optimal care for each baby and each family. High risk infants receive continuous monitoring, observational support and specialized medical care, with skilled neonatology in-house 24 hours a day, 7 days a week.
The Kate Lindig NICU features 16 private patient rooms designed to accommodate the unique needs of parents and baby - or babies, up to triplets in the same room. The family zone in each room is equipped for overnight stays and features signature amenities such as a private refrigerator and wireless Internet access. Additional amenities include a shower room, nutrition room and comfortable lounging spaces. We encourage breastfeeding and have donor milk available if needed.
Your baby will be cared for by a multidisciplinary care team while in the NICU, all specially trained in treating the needs of premature and high-risk newborns. Team members may include:
Children’s Memorial Hermann Memorial City has more than 40 fellowship-trained pediatric subspecialty physicians on the medical staff who work in collaboration with the neonatology team to support the development and care of your child.
If needed, experienced emergency pediatric and neonatal transport teams will take patients to our Texas Medical Center hospital by ground ambulance or via Memorial Hermann Life Flight®.
NicView™ is an innovative small camera system in the Kate Lindig NICU that allows parents, family and friends to view their infant in real-time, 24/7, through a secure online portal. This free service helps families develop that bond with their preemie even when they can’t be in the NICU with him or her. NicView can add peace of mind and provide reassurance when you can’t be at the bedside.
Is NicView Secure?
The camera delivers a secure image stream for parents and family members to view their baby remotely. Family members can securely access NicView using the online portal from Natus Medical Inc. from anywhere there is an Internet connection via a laptop, smartphone or tablet. The service is compatible with any Internet-capable device and most popular browsers. NicView produces a streaming image that travels securely with up to 256-bit SSL encryption, the current web standard, which is similar to online banking. Cameras do not transmit sound and do not record video. No other users will have access to your baby’s images unless you have provided them the log-in credentials.
How do I access NicView?
A member of our Kate Lindig NICU team will request your consent to use NicView. Once you have consented, you will be provided a printout with your unique log-in credentials.
Please remind family and friends not to share your log-in credentials with anyone without your permission.
Children’s Memorial Hermann at Memorial City has purchased the NicView System which includes access to the online portal from Natus Medical Inc. To access the private streaming images of your baby, go to: www.nicview.net
Enter your unique log-in User Name and Password to connect. The first time you or a family member logs in from a new computer, tablet or smart phone, you may be asked to acknowledge a one-time consent.
Make a Gift Today
For more than 100 years, generous individuals have assisted Memorial Hermann in providing world-renowned patient care, research and education. The NicView camera system was purchased by the kind donations of our Kate Lindig NICU families and supporters. A donation of any size will make a difference in the lives of our tiniest patients and their families. Click here to donate.
At Women’s Memorial Hermann, we’ll work to accommodate your birth plan and make the birth of your child a personalized experience. Feel free to discuss your wishes with your nurse. The choice of "natural" birth without the use of any pain medications is available. But rest assured, you have the option at any time to request and receive pain medication as directed by your doctor, if needed.
Each of our 21 specially designed, private labor suites is equipped to accommodate the entire birth process through recovery and transition of the baby. The mother has her choice of having two attending support people who are encouraged to take an active role during labor and delivery.
We are a mommy/baby friendly facility and offer transition care in the labor and delivery unit for mothers who are interested. In order to encourage a mommy/baby friendly environment we immediately place the newborn on mom, encouraging skin to skin contact, after delivery and do not remove until the completion of first breastfeeding.
Studies show that a close mother-child bond is critical for the baby’s ongoing growth and development. Skin to skin contact in the first hours and days of your baby’s life plays a key role in helping you become securely attached. This closeness is one of the best ways for you to learn about your baby, and begin this important process of bonding and connecting with your newborn. Close contact has also been found beneficial in synchronizing feeding and rest patterns, and establishing breast milk production. Babies who are close to their mothers are more content, cry less often, and rest better.
Once the first breastfeeding has taken place, mom and baby will be moved to our postpartum unit.
Whether cesarean birth is planned or unexpected, our dedicated surgical suites, located within the labor and deliver area, provide the latest technology together with a staff of specially trained experts including dedicated OB Anesthesia. As part of our family-centered approach to childbirth, the father or coach may accompany the mother into surgery, with doctor approval. In some situations, transitional care after C-Section is encouraged.
After delivering your baby, you and your baby will be moved into a private room on our postpartum unit to rest, recover and bond with your newest family member. As soon as your physician allows, you may order something from our room service menu. Each of our 37 private postpartum rooms provides comfortable amenities for the patient and family, including sleeper sofa, adjustable lighting, television, DVD and CD electronic system, and wireless Internet.
If mother so chooses and if cleared by your doctor, you may choose to have your baby in the room with you at all times. The mother’s support people are encouraged to act as the primary caregivers for her infant while in the hospital. Take this time to learn from and ask questions of our staff during your stay.
To ensure our patients receive the rest and privacy they need, we have implemented "quite time" from 2:00 to 4:00 p.m. Patients can use this time as they please, however, rest and bonding is encouraged.
Baby’s first thorough examination with a pediatrician takes place in our 48-bed Well Baby Nursery. Your baby will be accompanied by their trained and highly experienced prenatal nurse who has been providing constant attention to mom and baby on the postpartum unit. In keeping with our family-centered approach to childbirth, well babies are re-united with their mothers as soon as possible. All proceeding exams take place in-room.
Breastfeeding can be one of the most beneficial things you do for your baby, but often is a challenging process. In addition to providing a special time of bonding, breastfeeding reduces your child’s risk of infections while helping your body recover from the stress of pregnancy, labor and delivery.
To help ensure rewarding breastfeeding experience, our certified lactation consultants provide guidance through regularly scheduled classes, and one-on-one assistance during your hospital stay. We also offer lactation services on an outpatient basis once you go home.
Your baby’s first pictures will always be cherished. For your convenience, a professional photographer, offered in partnership with Our 365, specializing in newborn portraits will be available to photograph your baby with your permission. Pictures are available for purchase from the photographer, and photos will also be posted on a secure Web site where family and friends may view them. To learn more about these services, please call (713) 242-3822. Visit the newborn nursery.
To help you be better prepared for what to expect, Women’s Memorial Hermann offers you a free booklet via download of A New Beginning, Your Personal Guide to Postpartum Care available anytime throughout your pregnancy or after. This booklet will help you understand how to care for yourself and your baby after birth. The more knowledge you have, the more likely you will approach your personal journey with confidence and a positive perspective. Topics include:
Women’s Memorial Hermann at Memorial City is proud to offer a range of excellent learning opportunities for expectant mothers and their families. We encourage you to register for classes before the seventh month of pregnancy. Class topics include:
Prepares expectant parents for their childbirth experience. Tour of Women’s Memorial Hermann at Memorial City is included. Cost: $70 per couple.
Teaches expectant parents techniques to make breastfeeding a successful, satisfying experience. Cost: $30 per couple.
Teaches prospective parents the fundamentals of infant care. Cost: $30 per couple.
Teaches basic techniques used in the event of foreign-body airway obstruction (choking) in infants. Cost: $15 per person; $30 per couple.
Register for classes by calling (713) 222-CARE.