Now, more than ever, your family’s heath is essential. Children’s Memorial Hermann Hospital is here for you during the novel coronavirus (COVID-19) pandemic and will continue to be here for you afterward.
With our affiliated partners, we are able to offer several types of online visits that serve various needs related to patient care. Families can utilize these resources and seek medical care from the convenience of their homes. Read below to learn about services that are currently available.
Affiliated Primary Care
Children’s Memorial Hermann Pediatrics – Virtual Office Visit: For information on how to schedule a virtual office visit with your Children’s Memorial Hermann Pediatrics healthcare provider, visit memorialhermann.org/virtualofficevisit
24/7 Virtual Urgent Care: Get immediate access to care without an appointment with 24/7 Virtual Urgent Care. Simply answer questions online or speak with a provider via video to get a treatment plan within 30 minutes. Learn more at memorialhermann.org/virtual-urgent-care.
Our virtual care options do not treat life-threatening issues. If you feel that you need immediate attention, call 911 or go to the nearest emergency room.
In addition to offering virtual care options, we continue to provide comprehensive care, while ensuring a safe and healthy environment for your family. If an in-person visit is needed, rest assured that we are actively engaged in measures to help safeguard our patients, families, staff and the community. These measures include, but are not limited to, the following:
All employees, physicians and patients will be screened upon entering our facilities.
All patients will be provided a surgical mask after clearing the screening process. Employees and physicians will continue to wear surgical masks, and those treating patients will be provided the recommended personal protective equipment (PPE).
To minimize the number of people in our facilities, visitors will not be allowed (with limited exceptions).
We will continue to thoroughly clean rooms and equipment in between each patient visit. In addition, we have a dedicated group of Environmental Services professionals who are solely focused on cleaning and disinfecting high traffic and high touch areas at our facility.
We have implemented strict social distancing guidelines for staff, patients and visitors.
As an additional safety measure, patients will be tested for COVID-19 prior to surgeries.